Sales Support Associate

Job Description

Job Description

Sales Support Associate Central Ohio (New Albany, Ohio office)
Southeastern Equipment Company ONSITE ROLE Position Overview

Southeastern Equipment Company is seeking a detail-oriented, highly organized, and tech-savvy Sales Support Associate to join our growing team. Thisposition requires candidates to reside in the Central Ohio area.

In this role, you will serve as a critical partner to our Regional Sales Manager and Sales/Rental/PSSR teams by managing the administrative and operational work that keeps deals moving efficiently from opportunity to close. You will play a key role in document management, contract preparation, equipment research, sales packet creation, trucking coordination, and ensuring every transaction is accurate, compliant, and completed on time.

If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in precision and follow-through, this is an excellent opportunity to make a meaningful impact.

Primary ResponsibilitiesSales Process Support

• Support the Regional Sales Manager and Sales/Rental/PSSR teams with administrative functions related to equipment sales, rentals, demos, and leases
• Prepare contracts, sales packets, finance documents, and supporting paperwork
• Create, update, open, and close opportunities in Salesforce
• Research equipment availability, pricing, and attachment compatibility
• Verify trade information, customer account details, tax status, insurance documentation, and credit approvals
• Ensure complete and accurate documentation prior to invoicing and funding

Equipment & Inventory Coordination

• Determine whether equipment is SEC stock or requires special ordering
• Coordinate demo and rental equipment availability
• Submit new equipment and attachment orders to Purchasing
• Release SEC equipment and attachments from branch locations after confirming availability and commitment status
• Assist Parts with identifying serial numbers for equipment and attachments

Trucking & Logistics

• Schedule all internal and hired trucking for equipment movement
• Create trucking requests and purchase orders for hired transportation
• Coordinate with the Trucking Manager for internal deliveries
• Maintain trucking calendars and ensure proper documentation is submitted

Documentation & Compliance

• Review all DPOs submitted to Corporate for accuracy
• Provide warranty information and buyer guides to customers
• Ensure compliance with state tax laws, title requirements, and sales regulations
• Maintain organized digital and hard-copy files for contracts, commissions, and sales documentation
• Track required documents for commissions and final sale processing

Team Collaboration

• Maintain the SSA Monday Board for accuracy
• Participate in meetings, training sessions, and cross-functional coordination with Purchasing, Finance, Insurance, Warranty, Sales, and Operations teams
• Serve as the bridge between departments to ensure seamless transaction flow

Key Performance Metrics

• Accuracy of documentation submitted to Corporate
• Number of opportunities created
• Number of opportunities successfully closed

QualificationsPreferred Education & Experience

• Post-secondary education (Community College, University, Trade School) or professional development in business, sales, or office administration preferred
• 6 months to 3 years of administrative experience
• CRM experience preferred, especially Salesforce
• Strong working knowledge of:
  • Microsoft Excel
  • Microsoft Word
  • Outlook
  • DocuSign / HelloSign

Skills for Success

• Exceptional attention to detail
• Strong organizational and time management skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Strong communication and follow-up skills
• Problem-solving mindset
• Ability to work collaboratively across multiple departments

Our Culture

At Southeastern Equipment Company, we create relationshipsnot transactions.

Our Mission

Through high levels of customer service, we provide solutions and expertise to help customers move material and build the future.

Our Core Values

• Passion We have steadfast determination
• Helpful We are reliable
• Hustle We have grit and do more than what is required
• Human We treat everyone with empathy and dignity
• Customer First We make sure our customers are cared for first

If these values reflect how you work and lead, we'd like to meet you.