Server Assistant - Hilton Cleveland Downtown

The Hilton Cleveland Downtown is looking for a Server Assistant to join our team!

Check us out: Hilton Cleveland

We are seeking an energetic, career-driven individual with a positive approach to hospitality.

As the ideal candidate, you will:

• Have a solidified knowledge of food and beverage service
• Have a detail-oriented approach to your work
• Have previous experience working in a time-sensitive atmosphere

Growing and developing our team into the future leaders of the hospitality world is ingrained in our culture. We are excited to provide you with the experience and knowledge that will help you excel in your career!

...Interested? Apply to join our team today!

Shift Pattern : Must have open availability to work mornings, evenings, and weekends

Pay : $12.38 per hour

The Benefits – Hilton is proud to support the mental and physical well-being of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources, the Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable

What will I be doing?

As a Server Assistant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Set and prepare tables for dining, including but not limited to folding napkins, cleaning and placing tableware, and serving water.
• Ensure tableware is in good and working condition and report any defects for repair
• Stock, maintain, and clean designated food station(s)
• Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
• Retrieve and transport dirty tableware to the dishwashing area
• Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!