Installation Technician (59008)
- Provide assembly and delivery services for Core Health and Fitness products at customer locations in assigned region; ensure deliveries are carried out following company policies.
- Ensure customer satisfaction by delivering quality and courteous support in a timely manner.
- Ensure all installs are documented (start to completion) and installation Reports are properly completed and submitted in accordance with established procedures.
- Communicates information regarding product performance and relays field feedback to line manager.
- Develop firm technical understanding of all Core products to assure quality install and repair capabilities on all core products.
- Strong organizational, leadership, communication, problem solving, and analytical skills
- Drives positive customer experiences in the service process by contacting customers and obtaining feedback of provided service
- Ability to understand technical documentation
- Safety is everyone's responsibility. Staff are expected to act in a safe manner at all times and ensure that those around them do not put themselves or others at risk
- Minimum Technical Associates degree or equivalent hands-on technical experience
- Industry Specific Field service-related experience
- Prior customer interface experience
- Experience with in-field repair with procedures for electro/mechanical equipment to include standard troubleshooting and diagnostic methods
- Strong technical skills required
- PC Skills include use of MS -Outlook, MS-Excel and MS-Word
- Clean DMV record
- Local Candidates Preferred
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