Customer tech - salesforce architect - senior - tech consulting
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Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Salesforce Solution Architect - Senior The opportunity This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Our Salesforce practice drives enterprise Salesforce.com implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you'll become the main contact person for the client to manage their project to make sure it's delivered on-time and on-budget. ? As a Senior Application Systems Engineer, you will be at the forefront of developing and integrating user interfaces across diverse platforms such as mobile, web, and tablet. Utilizing standard tools and agile methodologies, your contributions will be crucial in delivering technological solutions that drive our organization's revenue generation. Your Key Responsibilities In this role, you will identify customer requirements and develop front-end components and services that are integral to our software architecture. You will be expected to actively contribute to business processes or solutions, selecting methodologies judiciously to meet client service metrics, quality, risk management, business growth, and teaming objectives.- Define and execute deliverables with efficiency
- Manage completion of deliverables and maintain engagement economics reports
- Track resource plans and budgets, and handle project statuses
- Participate in client sessions as a workstream member or team lead
- Travel is required based on client needs, and you will be expected to maintain a chargeability level with billable hours to external clients.
- Excellent oral and written communication skills, comfort leading conversations with audiences of all levels
- Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client
- Experience in Salesforce (SFDC) CRM and multiple end to end implementations
- Salesforce integration experience, and experience with a variety of middleware tools
- Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s-controls
- Hands on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows
- Ability to lead the solutioning and design of the Salesforce platform, and identify gaps between current and future state
- Knowledge of Salesforce configuration and platform capabilities
- Work with developers to define and create specifications for any custom code or data migration requirements
- Ability to create and manage project timelines and project economics to ensure on-time and on-budget delivery
- Ability to identify potential risks (people and technology), develop plans for mitigation, and support the change management efforts
- Agile delivery methodologies
- Proficiency in application development tools
- Quality assurance and software development expertise
- Systems integration skills
- Building relationships, client trust, and emotional agility
- Complex problem-solving abilities
- A four-year Bachelor's degree is required in Business Systems or related field
- Experience typically preferred is 2-4 years in a relevant field, implementing Salesforce.com with teams of 5 or more people, and have hands on experience with configuration and customizations
- Familiar with relational database concepts
- Self-starter and able to handle multiple tasks and priorities
- Excellent communication, leadership and client development skills
- Salesforce.com certification(s)
- Strong oral and written communication skills, comfort leading conversations with audiences of all levels
- Able to travel to meet client demand as needed
- Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master's degree in one of these areas preferred
- Certifications and prior consulting experience highly preferred
- We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
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