Pharmacy Clinical Operations Manager - OhioHealth Riverside Methodist Hospital (Columbus)

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

JOB DESCRIPTION

JOB CODE: 2159C
JOB PROFILE NAME: Clinical Operations Manager of Pharmacy Services

JOB SUMMARY
This position leads the planning, organization, and management of the hospital's pharmacy services. He/She develops and implements appropriate pharmacy policies and practices. The scope of the position will include a focus on clinical pharmacy services.

MINIMUM QUALIFICATIONS
Bachelor's Degree
RPH - Registered Pharmacist
Field of Study: Hospital Pharmacy Residency
Field of Study: related field.
Years of experience: 5

SPECIALIZED KNOWLEDGE
Registered Pharmacist (Ohio), Advanced degree (M. S. Hospital Pharmacy, M. B. A.), preferred Hospital Pharmacy Residency or equivalent Experience preferred Business, Clinical Pharmacy, Performance improvement 5 yrs. in health care management.

DESIRED ATTRIBUTES
Master's Degree preferred, Preferred Hospital Pharmacy Residency or equivalent experience preferred Business,

INFORMATION SECURITY
Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.).
Ensures privacy and security of information entrusted to their care.
Uses company business assets and information resources for management-approved purposes only.
Adheres to all information privacy and security policies, procedures, standards, and guidelines.
Promptly reports information security incidents to the OhioHealth Information Security Officer.

RESPONSIBILITIES AND DUTIES

30%
Plans, organizes, leads, and manages all aspects of pharmacy services at both a care site as well as a service line level. Meets expectations for care site pharmacy services requirements by coordinating pharmacy activities between all care site stakeholders such as: medical staffs, nursing staffs, other departments, administration, etc.
20%
Meets hospital and service line strategic goals by developing and revising departmental goals, policies and procedures as well as providing input in the development of system level policies and procedures. Assesses and executes on the implementation of system policies at the care site level. Coordinates activities between different pharmacy department areas, establishes and monitors services to meet customer needs i.e., patients, medical staffs, etc. . Serves as the primary liaison between departments at the care site level and communicates both care site specific and system wide information as appropriate to all teams that the manager is assigned membership.
20%
Secures and retains staff of qualified personnel through recruitment, selection, training, and motivating. Addresses personnel issues to maintain a productive and pleasant work environment. Is primarily accountable for the ongoing evaluation and performance management of all associates with direct line of supervision. Engages the assistance and oversees the input from care site coordinators or team leads who may be contributors to these evaluations and performance improvement activities. Rounds routinely on all associates within the department and reports the results of that rounding to department and system level leadership. May be required to work in a staffing capacity should unusual or pressing circumstances dictate. Does have responsibility to participate in department call rotation.
10%
In conjunction with Ohio Health compliance departments, assures pharmacy compliance with professional standards, TJC standards, state/federal agencies' rules/regulations and any other regulatory agency regulation by interpreting items and taking action to conform. Maintains responsibility to report up to both care site and system level leadership any/all compliance concerns and follow-up to any findings as may be needed. Works with nursing and medical leadership at the care site to coordinate shared compliance accountabilities when collaboration is needed to address or respond to findings.
10%
Assists the department director in developing the department operating budget and monitoring expenses to assure pharmacy financial objectives are achieved. Works closely with the service line business director and care site procurement analysts/buyer on established purchasing and inventory control programs. Responsible for communicating up to care site leadership and system level leadership on the monthly fiscal and staff management reports.
10%
Represents and integrates pharmacy services into hospital's total health care system by actively participating in appropriate committees as assigned at either the care site or the system level. Has primary responsibility for representing the pharmacy service line, along with appropriate designees, as well as reporting out any/all needed communication cascading from this committee work.

AGE SPECIFIC COMPETENCIES
Knowledge and application of growth and development principles.
Utilization of effective communication strategies.
Implementation of specific technical factors.

PHYSICAL DEMANDS AND WORK ENVIRONMENT
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, and sit. The employee must occasionally lift and/or move up to 50 pounds. Specific Vision abilities required by this job include close Vision, distance Vision, and color Vision.

OSHA BLOOD BORN PATHOGENS EXPOSURE
Exposure

Responsibilities And Duties:

30%
Plans, organizes, leads, and manages all aspects of pharmacy services at both a care site as well as a service line level. Meets expectations for care site pharmacy services requirements by coordinating pharmacy activities between all care site stakeholders such as: medical staffs, nursing staffs, other departments, administration, etc.
20%
Meets hospital and service line strategic goals by developing and revising departmental goals, policies and procedures as well as providing input in the development of system level policies and procedures. Assesses and executes on the implementation of system policies at the care site level. Coordinates activities between different pharmacy department areas, establishes and monitors services to meet customer needs i.e., patients, medical staffs, etc. . Serves as the primary liaison between departments at the care site level and communicates both care site specific and system wide information as appropriate to all teams that the manager is assigned membership.
20%
Secures and retains staff of qualified personnel through recruitment, selection, training, and motivating. Addresses personnel issues to maintain a productive and pleasant work environment. Is primarily accountable for the ongoing evaluation and performance management of all associates with direct line of supervision. Engages the assistance and oversees the input from care site coordinators or team leads who may be contributors to these evaluations and performance improvement activities. Rounds routinely on all associates within the department and reports the results of that rounding to department and system level leadership. May be required to work in a staffing capacity should unusual or pressing circumstances dictate. Does have responsibility to participate in department call rotation.
10%
In conjunction with Ohio Health compliance departments, assures pharmacy compliance with professional standards, TJC standards, state/federal agencies' rules/regulations and any other regulatory agency regulation by interpreting items and taking action to conform. Maintains responsibility to report up to both care site and system level leadership any/all compliance concerns and follow-up to any findings as may be needed. Works with nursing and medical leadership at the care site to coordinate shared compliance accountabilities when collaboration is needed to address or respond to findings.
10%
Assists the department director in developing the department operating budget and monitoring expenses to assure pharmacy financial objectives are achieved. Works closely with the service line business director and care site procurement analysts/buyer on established purchasing and inventory control programs. Responsible for communicating up to care site leadership and system level leadership on the monthly fiscal and staff management reports.
10%
Represents and integrates pharmacy services into hospital's total health care system by actively participating in appropriate committees as assigned at either the care site or the system level. Has primary responsibility for representing the pharmacy service line, along with appropriate designees, as well as reporting out any/all needed communication cascading from this committee work.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

Bachelor's Degree (Required), Doctor of PharmacyOPL - Ohio Pharmacists Lice