Bilingual Branch Administrator

Bilingual Branch Administrator Location Blacklick, OH : Description:

A Bilingual Branch Administrator plays an important role in the organization by performing tasks related to the branch's administrative functions. All employees are expected to carry out the company's mission, vision, and values.

As a Branch Administrator at Schill Grounds Management, you must be able to perform the following essential functions of the job:

• Welcome visitors by greeting them, making sure they are comfortable, and directing them to the appropriate party.
• Answer incoming calls and provide responsive and courteous service to callers by providing information or routing them to the appropriate party as needed.
• Maintain an up-to-date employee directory.
• Assist employees.
• Assist Branch Manager and Operations Managers, as needed.
• Collect, sort, and correctly distribute incoming mail and packages.
• Assist in the preparation and delivery of mailings as needed.
• Maintain office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
• Partner with IT helpdesk and assist in the troubleshooting of basic office technology issues.
• Assist walk-in applicants by informing them how to apply on the employment website.
• Perform general clerical duties and office support, including, but not limited to photocopying, faxing, mail distribution, and filing.
• Help ensure a positive customer experience by tracking and performing follow-up calls for all internal and external generated issues and service requests.
• Maintain a tidy and comfortable office space by picking up waste, watering plants, tidying the kitchen area, refreshing magazines, etc.
• Coordinate events, meetings, and conferences with cross-functional departments; prepare agendas and set up meeting facilities as needed.
• Schedule and perform new hire orientations as needed.
• Conduct drug screens/new hire orientations for the Branch and serve as a backup for other locations.
• Maintain uniform inventory in the office.
• Ensure that all employee-related data (new hire forms, employee changes, etc.) for the office is communicated to payroll and Corporate Human Resources
• Maintain training records, schedule training where appropriate, and follow-up to ensure training completion. (Greenius)
• Actively participate, coordinate, and assist in employee recognition programs and events.
• ?Follow all company policies and procedures.
• ?Perform any other duties as assigned.

JOB SKILLS AND PERSONAL CHARACTERISTICS

• Strong written and oral communication skills
• Must be Bilingual in English and Spanish
• Self-motivated, proactive, results-oriented professional with the ability to work with minimum direction.
• Strong customer service skills.
• A positive attitude and a knack for working in a cooperative team environment.
• Must be extremely organized and detail-oriented.?
• Excellent interpersonal skills with an outgoing personality.

WORK CONDITIONS

Employees in this position should expect to work in a typical office environment, including sitting or standing for long periods. Candidates will perform basic office functions such as typing, scanning, faxing, or staring at a screen for extended periods.

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Requirements:

Must be able to pass a drug and alcohol test

High school diploma or equivalent, preferred

1+ year of administrative experience

Ability to type 60+ WPM

General knowledge of the landscape industry is preferred

Strong computer skills in the Microsoft Suite and ability to quickly learn new software programs