Veterinary Receptionist Part-Time - German Village Veterinary Hospital

Welcome to German Village Veterinary Hospital, where we are committed to providing the highest standard of small animal care in Columbus, OH. Our reputation is built on trust and clinical excellence, which is reflected in our proud AAHA accreditation and our excellent 4.5-star Google rating from the community we serve. We believe that exceptional medicine begins with an exceptional team. If you are ready to use your skills and join a collaborative culture focused on the well-being of every patient, we want you here. When you join us, you become part of a supportive environment dedicated to helping you do your best work every day. Our hospital is supported by a robust network that champions continuous learning and career growth. We have established programs designed to help all teammates achieve their professional goals, whether that means becoming a credentialed technician, moving into leadership roles, or pursuing specific interests within veterinary medicine. We ensure you have the resources, mentorship, and stability needed to succeed and feel truly valued as an integral part of our patient care team. We are focused solely on delivering high-quality small animal care, ensuring our facilities and protocols meet rigorous standards. Veterinarians working at German Village have ready access to internal specialty consultations, allowing us to manage complex cases and expand the breadth of services we offer our clients. We empower our teammates to practice progressive, evidence-based medicine while ensuring a sustainable and efficient workflow that prioritizes patient comfort and comprehensive diagnostics. This commitment to quality care ensures you always feel confident in the services you deliver. Located in the historic and highly walkable German Village neighborhood of Columbus, OH, this location offers a unique blend of small-town charm within a dynamic, major metropolitan area. Columbus is known for its energetic arts scene, extensive park systems, and diverse culinary landscape. As a teammate here, you benefit from the accessibility and culture of a major city while serving a loyal, engaged community that values local businesses. It is a fantastic place to settle, explore, and build a rewarding professional life.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring To The Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow . Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [email protected] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.