Accounts Receivable Coordinator
The Accounts Receivable Specialist is responsible for performing accurate and timely invoicing, payment application, customer account maintenance, and collections follow-up to support the company’s overall cash-flow objectives. This position requires strong attention to detail, independent work capability, and effective communication with both customers and internal departments. Essential Job Functions:
- Develop and execute strategic sourcing initiatives to achieve a reduction in Total Cost of Ownership (TCO) across top spend categories.
- Generate and distribute customer invoices according to contractual requirements, customer portals, email, or postal mail.
- Coordinate with production scheduling, shipping/receiving, and customer service to ensure timely and accurate billing.
- Complete customer requests such as statements, EFT documentation, and invoice resubmissions.
- Coordinate internally on expected invoice timing to support short-term and monthly cash-flow planning.
- Accurately record and apply all incoming payments, including checks, ACH/wires, and credit card transactions.
- Conduct regular aging reviews and proactively follow up on outstanding balances.
- Identify and resolve customer deductions, posting valid or authorized adjustments.
- Respond promptly to customer inquiries regarding invoices, discrepancies, and account updates.
- Collaborate with sales, operations, and finance staff to ensure alignment on billing status and cash inflows.
- Maintain accurate and complete AR files and electronic documentation.
- Update and review customer records for completeness and accuracy.
- Use internal systems to enter, extract, and compile AR-related information.
- Maintain the accuracy and integrity of internal, custom-built accounting systems by reviewing customer records for completeness, updating outdated or missing information, and ensuring AR data is consistent across CRM and other internal systems.
- Perform monthly AR reconciliations and support month-end close activities.
- Assist with internal and external audit documentation requests.
- Identify opportunities to streamline AR workflows and improve processes.
- Assist the Finance leadership team with routine and ad hoc requirements, contributing to the integrity of the monthly close process and daily financial operations.
- Provide proactive administrative support to ensure the seamless daily operation of the finance department.
- Perform administrative duties for the finance department as needed.
- High school diploma or equivalent.
- 2+ years of Accounts Receivable, Billing, or Bookkeeping experience
- Understanding of basic accounting principles.
- Proficiency with Microsoft Excel and MS Office applications.
- Strong communication and customer service skills.
- Ability to work independently and manage multiple priorities.
- Ability to learn and work effectively within custom-built internal accounting and CRM systems, maintaining accurate data across interconnected applications.
- High school diploma or equivalent.
- 2+ years of Accounts Receivable, Billing, or Bookkeeping experience
- Ability to sit for extended periods while performing computer-based tasks.
- Ability to lift 10–20 lbs occasionally.
- Frequent use of computers, phones, and office equipment.
- Ability to walk, stand, climb stairs, bend, reach, push, and pull as needed.
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