Customer Service Representative Extraordinaire of The Future

Confidential
Cleveland, OH

C-Auto Glass is looking for someone with a friendly and respectful personality for its main office who is, or desires to become, an extraordinary customer service representative.

Our CSRs are the first and main line of telecommunication with our customers, consisting of mostly other local businesses and local governments.

Our CSRs regularly

  • Provide estimates and pricing to customers over the phone using our point-of-sale software
  • Assist customers in scheduling service
  • Assist customers in determining their service needs
  • Maintain positive relationships with our customer accounts and co-workers
  • Process incoming work orders, outgoing vendor purchases and customer transactions

Our CSR culture

  • Our CSRs work as a team to provide superb customer service
  • Our CSRs strive to and succeed in providing internal support to each other
  • Our CSRs are respectful of each other in sharing the workload and in being punctual and reliable
  • Our CSRs are comfortable in working with a diverse range of people from all walks of life, both internally and externally

Our wish list: We are looking for someone who:

  • Wants to grow with us
  • Is able to type 30 words per minute
  • Has a strong command of the English language (fluency in Spanish is a plus)
  • Is comfortable working in a small business environment that is free of internal competition
  • Desires to work in collegial surroundings
  • Is eager and able to learn new things
  • Welcomes a relaxed vibe in a fast-paced setting

Experience required: None. All training is provided in-house.

What do we offer?

  • Competitive compensation in the range of $33,000-$50,000
  • 401(k)
  • A health insurance reimbursement plan
  • Paid time off
  • Occasional company outings to provide an opportunity for all employees to socialize with one another
  • Flexible hours
  • An open-door, team environment

Please note that this is not a remote position. Our team members work well together, in part, because they are together.

If you think that you fit the bill, we would love to review your resume. Interested candidates can email a resume or request a job application by emailing [email protected] or stop by (M-F 8 am-5 pm) at:

C-Auto Glass 5208 Broadview Rd. Parma, OH 44134
Posted 2026-01-18

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