Supervisor Third Party Resilience

City National Bank
Delaware, OH
Overview:

SUPERVISOR THIRD PARTY RESILIENCE

WHAT IS THE OPPORTUNITY?

The Third-Party Resilience Supervisor reports to the Manager of Business Continuity (BC) in the First Line of Defense (FLoD). The position will be responsible for the development and continued maturation of the BC Third-Party program; ensuring third-party service providers are operationally resilient, maintain adequate infrastructure and the resources necessary to restore critical services aligned to CNB’s critical operational recovery objectives and third-party contractual requirements. The Supervisor is responsible for procedural governance and compliance with regulatory guidelines and alignment with the Business Continuity Management program.


The Third-Party Resilience Supervisor will collaborate with Vendor Management as the Business Continuity subject matter expert (SME) and is responsible for ensuring that all third-party vendor relationships are reviewed for critical process alignments to CNB. The Supervisor will proactively engage with Vendor Management partners to assist with third-party onboarding, assessment and contract considerations as they relate to Business Continuity Management, and governance of ongoing risks identified in regular vendor management assessments.


The Third-Party Resilience Supervisor will also work closely with BC FLoD Engagement Managers to assist with Business Impact Assessment (BIA), Business Recovery Plans (BRP) and plan testing routines, as they relate to third party interdependencies.

WHAT WILL YOU DO?

  • Leads team of Third-Party Vendor Analysts and process alignment
  • Ongoing subject matter expertise on all BCM Third Party regulatory requirements, defining opportunities, and risk scenarios to provide recommendations on changes or program enhancements required to address such requirements.
  • Acts as a Business Continuity advocate of the front-line business units ensuring business buy-in and facilitating integration of second line policies, standards, and minimum requirements.
  • Aids in Board and Supervisor management reporting
  • Performs BCM Third Party awareness training relating to Risk Management, including new and changing policies, standards, and methodologies
  • Assesses BC risks and policy/standard/procedure compliance relating to controls design, FLoD testing processes, FLoD testing results and sample-based testing
  • Provides support for Internal Audits and Regulatory Exams
  • Ensures FLoD program compliance and maturity
  • KRI monitoring, monitoring of remediation plans and performing quality assessment reviews
  • Understand and apply internal policies/procedures, laws and regulations and managing regulatory requirements including but not limited to: FFIEC, OCC, FINRA, Federal Reserve
  • Provides backup for Manager Business Continuity

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

  • Bachelor's Degree or equivalent
  • Minimum 12 years of Business Continuity experience
  • Minimum 5 years of Third-Party contract experience
  • Minimum 3 years of Vendor Management or engagement experience
  • Minimum 3 years of financial services experience
  • Minimum 3 years of project management experience

Additional Qualifications

  • Demonstrated strong skills in applying Business Continuity Third Party principles to various levels (staff, management and executive) of the company.
  • Able to effectively interact with peers, subordinates, internal and external customers and vendors.
  • Excellent, analytical, problem solving, communication, and prioritization skills.
  • Demonstrated ability to influence and motivate individuals and teams.
  • Advanced presentation skills and oral and written communication skills.
  • Excellent project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together.
  • Self-starter with the ability to work independently.
  • Fully proficient with Microsoft Office applications, including (but not limited to) Word, Excel, Visio, and PowerPoint

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

  • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
  • Generous 401(k) company matching contribution
  • Career Development through Tuition Reimbursement and other internal upskilling and training resources
  • Valued Time Away benefits including vacation, sick and volunteer time
  • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
  • Career Mobility support from a dedicated recruitment team
  • Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks .

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

#CA-AP

#LI-AP

Posted 2025-07-30

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