National Key Account Manager

Resilience Group
Akron, OH

Job Description

Job Description

Job Title: National Account manager

Reports to: President

FLSA Status: Exempt

Summary:

A National Account Manager builds and maintains relationships with the large, key clients (national accounts), acting as a senior liaison to drive sales, strategy, and satisfaction for high-value customers, oversees regional teams, negotiating contracts,

analyzing date, and ensuring alignment with company goals for significant growth and long-term partnerships.

Essential Duties: and Responsibilities:

· Client/relationship Management.

· Business Strategy and planning.

· Sales and Revenue growth.

· Internal Collaboration.

· Market expertise.

· Team Leadership.

· Data analysis and reporting.

· Serve as the main contact for key clients, ensuring strong corporate relationships.

· Updating, maintaining, and submitting POGs (Planograms) to corporate contacts in a timely manner. All POGs will be reset at least once per year.

· Creating and presenting new programs and products to corporate accounts.

· Supplying POG load sheets for internal and external use.

· Maintaining the corporate price book for Key clients at the corporate level and coordinating with our client’s price book

personnel.

· Attending trade shows as required, approximately 4–6 times per year.

· Managing the resource center, providing guidelines, to-dos, and reset schedules for field teams.

· Continuous education and support for the field and regional managers.

· Will be required to provide key clients on General Conference Calls and Regional Manager Calls.

· Other Duties as assigned.

QUALIFICATIONS:

· Strong negotiation, communication, and relationship building skills.

· Experience with complex sales cycles and large-scale accounts.

· Ability to work independently.

· Proven experience as a National Account Manager -Minimum 3-5 years’ experience.

· Experience in marketing or related field.

· Diligent and Punctual.

· Works well with Team members.

· Good leadership skills.

· Ability to pay attention to details.

· Sales experience.

· Proficient in Excel, word, PowerPoint, and outlook.

· Proficient in creating presentations with AI or PowerPoint.

· Distribution experience.

· Ability to travel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this job, the employee is regularly required to sit, stand, bend, stoop, climb, lift, walk, use hands, fingers, crawl, bend, vision, read, write, and speak English and be able to hear and talk. The employee must lift and/or move up to 50 pounds. Specific vision ability required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually quiet.

Posted 2026-03-20

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