Director, Operations Program Management
- Lead and develop a team of dedicated program managers. Set clear expectations, coach toward growth, and hold yourself accountable to building a stronger team over time.
- Establish and model PM best practices across the team. You are both the standard-setter and the coach.
- Own, through your and the team's efforts, a portfolio of complex programs that require a high degree of structure, judgment, and organizational reach. Act as a player-coach on the team's broader portfolio — holding your own programs while helping your direct reports navigate blockers and deliver against theirs.
- Translate complex, multi-org work into clear progress narratives for executive audiences. You know what leadership needs to see and how to present it.
- Identify risks, stalled decisions, and at-risk dependencies before they become problems.
- Other duties as assigned.
- 10+ years in leadership roles, with a proven track record in Program Management.
- Exceptional ability to translate complex concepts into clear messages for diverse audiences.
- Build and mentor a diverse and growing team of technical and non-technical Program Managers.
- Strong data-driven decision-making skills to manage a complex portfolio of initiatives across a range of departments.
- Operate with a high degree of autonomy defining the path for you and the team.
- Deep understanding of how manufacturing and operations environments work — with 7+ years of experience driving programs in this space.
- Comfort working in organizations without mature systems, clean data, or clear processes.
- Prior experience managing or developing a team of program managers.
- Background in high-growth hardware, automation, or robotics environments.
- Experience designing or overhauling operational processes at scale — service operations, order fulfillment, or manufacturing workflows.
- This is a hybrid position based out of our Salem office.
- 401(k) Plan: Includes a 6% company match.
- Equity: Company stock options.
- Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
- Benefit Start Date: Eligible for benefits on your first day of employment.
- Well-Being Support: Employee Assistance Program (EAP).
- Time Off:
- Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
- Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
- On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
- Parental Leave: Generous paid parental leave programs.
- Work Environment: A culture that supports flexible work arrangements.
- Growth Opportunities: Professional development and tuition reimbursement programs.
- Relocation Assistance: Provided for eligible roles.
- Annual Discretionary Bonus: Provided for eligible roles.
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