Licensed Insurance Customer Service Representative

Otto Insurance Group
Lancaster, OH

Job Description

Job Description

Role Description:

As a Licensed Insurance Customer Service Manager at Otto Insurance Group, you will be responsible for providing exceptional customer service to clients and assisting them with their insurance needs.

Responsibilities:

  • Handle customer inquiries and provide accurate information about insurance policies
  • Process policy changes, renewals, and claims efficiently
  • Assist customers with policy-related questions and concerns
  • Maintain client records and documentation
  • Collaborate with the sales team to ensure customer satisfaction

Requirements:

  • Active insurance license
  • Prior experience in customer service or insurance industry
  • Excellent communication and interpersonal skills
  • Proficiency in insurance software and Microsoft Office

Benefits:

  • Competitive compensation: $45,000.00 - $55,000.00 per year paid semi-monthly
  • Health insurance and retirement plans
  • Paid time off and holidays
  • Matching Simple IRA

About the Company:

At Otto Insurance Group, we are committed to providing high-quality insurance products and exceptional customer service. Join our team and be part of a dynamic company that values its employees and clients alike.

Posted 2026-03-20

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