Customer Service Associate

Walgreens
Willowick, OH
  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $16.3 - $18 / Hourly
Posted 2026-05-29

Recommended Jobs

Associate Project Manager

Environmental Design Group
Newark, OH

Job Description Job Description Description: Join the Environmental Design Group Team – Where People and Purpose Meet Title: Associate Project Manager Salary Range: $85,000-100,000+ …

View Details
Posted 2026-05-30

Parts Counterperson

Wagner Subaru
Fairborn, OH

Job Description Job Description Job Purpose Sells parts to all customers, over the counter, through the shop, or on the phone/online     Responsibilities Assists all customers (retail …

View Details
Posted 2026-03-21

Registered Dental Hygienist (Part-Time)

Dental Marketing and Management Group LLC
Cuyahoga Falls, OH

Registered Dental Hygienist - Ohio Kids Dental (Cuyahoga Falls) Founded in 2002, Kids Dental Brands has been dedicated to providing high-quality dental care to children of all backgrounds in a fu…

View Details
Posted 2026-05-27

Route Sale Representative

Schwebel Baking Company
Dayton, OH

Come join one of the area’s most recognizable companies! With over 100 years of tradition, Schwebel's Baking company is truly a namesake that everyone has heard of! We are looking for the best c…

View Details
Posted 2026-05-14

Senior Principal Investigator, Drug Product Technologies

Incyte Corporation
Delaware, OH

Overview: Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and au…

View Details
Posted 2026-01-29

Scheduler - Commercial Construction

IAP DESIGN-BUILD LLC
Columbus, OH

Job Description Job Description Position Description: Our established construction and design build firm is growing its clientele, and we have an excellent opportunity for an experienced Construc…

View Details
Posted 2026-03-20

2nd Shift Bindery Personnel

PM Graphics
Streetsboro, OH

Job Description Job Description 2nd Shift Bindery Personnel Needed. No Experience Necessary. Shift is Monday through Friday from 3pm until 11pm. Job will require standing and bending and light lif…

View Details
Posted 2026-04-11

Account Executive, Experienced

Cincinnati, OH

QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials i…

View Details
Posted 2026-04-27

Finance Manager

Christ Community Chapel
Hudson, OH

Part-time Description Position Description: The Finance Manager plays a crucial role in supporting financial operations, ensuring accuracy in financial reporting, budget management, compli…

View Details
Posted 2026-05-24

Housekeeping Supervisor

Otterbein SeniorLife
Toledo, OH

Job Description Job Description **Now Offering DailyPay** Overview Otterbein has an employment opportunity for a Full Time Housekeeping Supervisor . Serves as a working supervisor with respon…

View Details
Posted 2026-05-29