Customer Service Representative
This role supports daily transportation operations by coordinating freight movement, scheduling deliveries, tracing loads and communicating with drivers and customers to ensure on-time performance and issue resolution. The ideal candidate is detail-oriented, organized and comfortable making real-time decisions in a fast-paced logistics environment.
Key Responsibilities:Coordinate and assign loads to ensure on-time pick-up and delivery
Enter and update customer orders in the system with accuracy
Trace and monitor shipments to prevent delays
Communicate with drivers regarding dispatch instructions and issues
Serve as the main point of contact for customers regarding delays, accessorials and scheduling
Prepare tracking and performance reports
Monitor equipment usage and coordinate repairs as needed
Collaborate with internal teams (Dispatch, Revenue, Operations) to resolve issues and maintain customer satisfaction
Qualifications:
Intermodal transportation or import/export experience preferred
Associate’s degree or equivalent experience
Strong communication skills (written and verbal)
Proficient with computer systems and data entry
Ability to multi-task and work independently
Comfortable in a fast-paced environment with flexible hours as needed
Key Details:
- Location: Onsite – Brook Park, OH
- Compensation: $21-$25 per hour
Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit
#LNCS
Recommended Jobs
Supervisor II - Builds A-shift M-F 6am-2:30pm
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment …
Counter/Warehouse Associate (Monday - Friday)
Famous Supply is looking for a Full Time Counter/Warehouse Associate at our Rittman, OH location. To excel in this role, strong communication and computer skills are essential. The associate will …
Quality Tech A
Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, g…
BIM Technician
BIM Technician Ready to develop your technical skills in BIM and structural modeling? Ashley & Vance Engineering, Inc. is seeking motivated and detail-oriented individuals to join our team as an E…
Interventional Radiology Technologist (with $7,500 Completion Bonus)
Job Description Job Description Interventional Radiology Technologist Location: Columbus, OH Contract Type: Travel Duration: 13 weeks Shift: 4x10 Days (7:30am–6:00pm, Monday–Friday wi…
String Orchestra Teacher - Upper School Grades 7-12
Job Description Job Description String Orchestra Teacher – Upper School Grades 7-12 Schedule : 2026-2027 School Year Status : Part-Time, Exempt Work Schedule : Monday 9:30 – 11:30 am, …
Travel Nurse RN - $1,806 per week in Columbus, OH
Registered Nurse (RN) | Other Location: Columbus, OH Agency: Triage Staffing Pay: $1,806 per week Shift Information: Nights - 3 days x 12 hours Contract Duration: 13 Weeks …
Senior Master Technician
We are seeking a Senior Master Technician who is Ford-certified to join our team! This individual will be responsible for performing a variety of mechanical services on vehicles, diagnosing and repair…
H2FIT: Workforce Training Manager (Temporary)
Position Description & Qualifications Position Description & Qualifications Are you passionate about health and fitness and eager to make a meaningful impact on the lives of those who serv…
MRI Technologist/Technician
JOB SUMMARY The MRI TECHNOLOGIST/TECHNICIAN, under the direct supervision of a radiologist, performs quality magnetic resonance imaging scans on patients of all ages. ABOUT US For more than 40 yea…