Residential Monitor

Pay: From $13.79 per hour + $0.50/hr third-shift premium Job Type: Part-time Work Location: In person

About Upton Heights

Upton Heights Apartments offers permanent, supportive housing to ten qualifying individuals. Built in 2016, it is the first development of its kind in Defiance County. We provide housing for individuals at risk of homelessness who are recovering from co-occurring mental health and substance use diagnoses. Our supportive environment is designed to enhance health, stability, and recovery.

Position Overview

As a Residential Monitor , you'll be a consistent, supportive presence at Upton Heights, assisting tenants, maintaining safety and cleanliness, and helping build a community rooted in dignity and recovery. This role is ideal for someone who values structure, autonomy, and meaningful human connection.

Key Responsibilities

• Follow all policies and procedures established by New Home Development Company (NHDC).
• Participate in required training, staff meetings, and certifications (including CPR/First Aid).
• Engage with residents in encouraging, supportive ways, including social, life skills, or hygiene activities.
• Serve as the point of contact for tenant concerns and forward issues to supervisors.
• Assist with light cleaning, snow/ice removal, and general safety upkeep.
• Document resident interactions and observations in daily shift reports.
• Report behavioral concerns or safety issues promptly to appropriate contacts.
• Maintain strict confidentiality for all NHDC participants and tenants.

Qualifications

• High school diploma or equivalent
• Strong initiative and ability to work independently
• Experience or knowledge related to mental health support (preferred)
• Reliability and a calm, professional presence

Why Join Us?

At NHDC, you're not just filling a role, you're contributing to a mission. You'll be part of a small, dedicated team creating a safe, supportive environment where people have a real chance to thrive.

Schedule

• Third shift position
• Weekday shifts + every other weekend (12-hour shifts)
• Holidays as scheduled
• Night/overnight shift availability

Location

Upton Heights Apartments Defiance, OH 43512 (Ability to commute is required)

How to Apply

Submit your resume to: Nichole Jackson [email protected]