Billing Analyst

Description

Job Summary: The Billing Analyst is responsible for billing operations analysis and customer service for large accounts. The Analyst will liaise with utilities customers internal and external to resolve routine and complex billing questions and requests to ensure on time accurate billing. Essential Job Functions Tasks: Verify accuracy of billing data review and analyze individual accounts making independent decisions regarding billing activities. Serve as the primary contact for large account billing management internally and externally through proactive communication with Sales and Customers and reviewing all large account billings. Identify billing discrepancies and determine root cause of the issue. Recognize problem accounts and independently take the necessary steps to resolve issues and revise errors. Create manual invoices at a detailed customer level ensuring data integrity. Review analyze and resolve unbilled cycles. Communicate and maintain relationships with utilities to troubleshoot issues and verify data. Work with IT to improve system-driven automation. Responsible for accurately updating and generating reports analyze and draw appropriate conclusions. Comprehend and interpret EDI. Ensure SOX Compliance and participate in monthly close process. Work closely with the Pricing team to fully understand pricing components ensure billing processes are aligned and stay abreast of any market driven or Utility changes that affect billing determinants. Ensure high degree of customer service for both internal and external customers. Ensure processes and training materials are documented and regularly maintained.

Additional Skills & Qualifications

Additional Requirements: Ability to prioritize plan proactively manage conflicting priorities and multi-task effectively. Superior attention to detail and conscientious attitude relating to quality of work. Ability to work independently with little instruction/supervision. Effective problem-solving skills: ability to identify alternatives and develop unique solutions. Takes initiative proactive approach asks questions to ensure understanding/clarity. Comfortable with change uncertainty and in-development conditions. Resilient under stress and dealing with multiple demands. Excellent communication skills written spoken listening with ability to explain and interpret issues clearly

Job Type & Location

This is a Contract position based out of Columbus, OH.

Pay and Benefits

The pay range for this position is $23.50 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Columbus,OH.

Application Deadline

This position is anticipated to close on Apr 9, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.