Assistant Process Change Manager - Produce/Floral
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
- Leading Lean/Six Sigma experience
- Senior Process Specialist
- Green Belt trained/certified
- 3+ years experience in business project management/process improvement
- Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems
- Ability to lead a team of highly driven and talented individuals
- Ability to prioritize and assign work according to business priorities and strategies
- Strong analytical and conceptual skills
- Understanding of organizational impacts that result from changes to business processes/technologies
- Ability to lead the development, re-engineering, and documentation of business processes
- Ability to escalate issues appropriately and drive them to resolution
- Excellent facilitation skills with the ability to drive toward solutions
- Ability to maintain a solutions-focused approach
- Knowledge of lean tools and methodologies
- Knowledge of in-store activities, including observations, performance measurements and summarizing observations
- Ability to work overnight/unusual hours to perform in-store tasks as needed
- Ability to travel independently (
- Assist in leading the process design team in the development of efficient enterprise-level business processes that improve and simplify work methods, deliver financial benefits, and improve our customers shopping experience
- Ensure best practices and rollout support that align with the Customer 1st strategy are successfully implemented
- Establish and maintain professional relationships with division leadership and division associates, including the division rollout manager, to understand, summarize and define work processes (current and future state)
- Guide the facilitation of working sessions to develop current/future state work processes
- Model, document and update standards
- Partner with Corporate Training and Development to develop training modules consistent with standards
- Consult with business specialists to develop and recommend potential business and technology solutions
- Collaborate with the Finance department to document the financial impact of process improvements
- Partner with the vice president and director of Solutions Development to understand and guide the business and its priorities
- Define and document current/future state business processes, identify process improvement needs and develop plans to communicate and implement suggested improvements
- Travel independently to divisions and stores to document and measure work processes
- Supervise and coach direct reports in the performance of their duties; complete performance excellence discussions and provide feedback to direct reports
- Must be able to perform the essential functions of this position with or without reasonable accommodation
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