Remote Member Support Associate

AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to begin meaningful careers helping individuals and families understand important supplemental benefit programs. This fully remote opportunity offers flexibility, structured training, and a supportive team environment designed for long-term growth.

Whether you are beginning your career or exploring a new professional path, this role provides the mentorship, resources, and development needed to succeed while working from home.

What You’ll Gain

100% remote work environment from anywhere in the United States

Flexible scheduling that supports work-life balance

Pre-qualified client consultations provided — no cold outreach required

Comprehensive training and licensing support

Monthly and quarterly performance bonuses

Union representation through OPEIU Local 277

Medical reimbursement program for qualifying expenses

Equity opportunities for qualifying team members

Leadership development and advancement opportunities

Collaborative, service-driven team culture

What You’ll Do

Connect with individuals who have requested information about available benefit programs

Understand each client’s needs and explain available coverage options clearly

Guide individuals and families through the enrollment process with professionalism

Maintain accurate digital documentation and follow-up communication

Provide ongoing support including policy reviews and client questions

Participate in weekly training sessions, mentorship programs, and team meetings

Build long-term relationships that support positive client experiences

Who Thrives in This Role

Strong communicators who enjoy helping others

Organized professionals comfortable working independently

Individuals confident using video conferencing and digital tools

Candidates motivated by personal growth and professional development

Customer service or client-facing experience is helpful but not required

No prior insurance experience is required — training is provided

Requirements

Authorized to work in the United States

Reliable internet connection

Windows-based laptop or desktop computer with webcam

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States.

With a remote-first workforce and a culture built on mentorship, service, and professional development, AO Globe Life continues to create meaningful career opportunities for professionals who want to make a real impact.

Apply today to begin building a flexible remote career helping families nationwide.