Senior media manager

Global Payments
Cleveland, OH

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

The global marketing function of Global Payments is responsible for Brand, Product Marketing, and Growth and Revenue Performance for the Merchant Acquirer Solutions of Global Payments. Our Revenue Marketing team’s vision is to drive growth by putting the customer at the front and center of everything we do and to be accountable for driving the best outcomes for our customers, our employees, and our business. We aim to understand the customer experience from their first engagement with us through their entire relationship and to constantly drive improved value to them.

About the Role:

We’re seeking a strategic, data-driven Senior Paid Media Manager with a strong background in digital marketing and a proven track record of delivering measurable business outcomes to develop and execute paid media campaigns for a portfolio of products across multiple channels. In this role, you will own the strategy and execution across SEM, paid social, and other paid media channels to drive demand and customer acquisition. This is a high-impact opportunity to join a Fortune 500 global payments company and shape how we scale paid marketing efficiently. Partnering closely with product, analytics, and creative teams, you’ll design and optimize campaigns that deliver measurable growth efficiently.

Responsibilities:

Strategic Planning & Execution:

  • Lead the development and execution of paid social and digital marketing strategies across multiple platforms to maximize operational efficiency of the acquisition funnel
  • Identify new channels, platforms, and tactics to unlock scalable and efficient growth
  • Serve as a strategic thought partner to senior leadership on paid growth strategy and investment decisions
  • Build and maintain effective relationships with agency teams and ad platform representatives to stay ahead of policy changes, feature updates, beta program inclusion and to maximize performance.

Campaign Management & Optimization:

  • Oversee the end-to-end management of paid campaigns, including budgeting, targeting, creative assets, and product prioritization to ensure effective performance.
  • Continuously test new ad formats, targeting strategies, bidding approaches, and creatives to improve overall campaign performance and stay ahead of industry trends
  • Collaborate with Product, Analytics, Brand, and Creative teams to optimize conversion and improve full-funnel performance
  • Own digital brand strategy activation and execution

Performance Analysis and Reporting:

  • Analyze campaign performance metrics (CPM, CAC, CPO, ROAS, etc.) and provide actionable insights and recommendations to continuously improve performance and scale successful campaigns.
  • Share regular performance reports to senior leadership, presenting campaign results, insights, and forecasts for future growth
  • Contribute to demand forecasts and ensure pacing aligns with growth goals for lead and closed-won targets.
  • Work closely with Campaign Managers, Marketing Ops, CRO, Lifecycle, Data and Sales teams to ensure tight handoffs, shared visibility, and feedback loops across the funnel.

Budget Management:

  • Manage a seven-figure paid media budget; allocate spend to ensure cost-effective use of marketing dollars - minimizing CAC and maximizing ROAS

Qualifications:

  • 7+ years in a performance marketing or growth role, ideally in a high-growth B2B or tech environment.
  • Proven track record managing multi-million dollar ad budgets across multiple channels.
  • Strong understanding of enterprise sales cycles, multi-stakeholder decision processes, and global buying dynamics.
  • Experience buying campaigns across multiple business lines (e.g., POS, Payments, SaaS, or similar multi-product environments).
  • Data-driven mindset with ability to translate insights into action.
  • Excellent collaboration and communication skills; comfortable working across global and regional teams.
  • Ability to translate complex data into clear, compelling insights for executive and non-technical audiences.
  • Comfortable operating in a fast-paced, high-visibility environment, balancing strategic leadership with tactical execution.

Preferred Qualifications:

  • Experience marketing complex SaaS or payments solutions to enterprise audiences.
  • Familiarity with compliance, risk, and regulatory considerations in global payments or financial services.
  • Familiarity with leveraging AI tools to build scalable campaign systems, automate tasks, etc.

At Global Payments our vision is to be “Champions of Inclusion.” We are fully committed and focused on creating a better tomorrow in the communities in which we live and work. We aspire to ensure fair treatment, access, opportunity and advancement for all team members. We believe all team members should be able to bring their true, authentic selves to the workplace and feel accepted, engaged and understood.

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at:

Applicants MUST be authorized to work in the U.S. We are unable to sponsor or take over Sponsorship of an Employment and/or Student Visa at this time or any time in the near future for sponsorship.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Posted 2025-11-09

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