Retail Team Leader at Lebanon

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.
Lebanon, OH

Grow with us and build a career that makes a difference!

At Goodwill we believe that your career should grow as fast as your ambitions. We’re not just offering a job – we offer a fast track to leadership and development where you can increase your pay through digital training. We believe in empowering both the people we serve and the people who serve alongside us. Joining our team means joining a mission where you will eliminate barriers, empower individuals, and elevate human potential.

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.

Retail Team Leader will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, production, trough donations management, facility operation, communications, merchandising, and inventory control.

Role and Responsibilities
  • Assist the Retail Store Manager with the overall operation of the retail store.
  • Ensure compliance with all policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
  • Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager.
  • Provide coaching, correctional direction, supervise and train retail associates on job related responsibilities.
  • Makes recommendations to Asst Mgr or Manager related disciplinary or corrective action.
  • Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates.
  • Handles escalated or complex sales or customer related issues.
  • Inspect and validate accurate pricing and quality of production
  • Ensure production team is working at a pace that will ensure the team achieves production goals
Supervisory Responsibility
  • This position is responsible for training and delegating work assignments to the Donation Attendant, Merchandise Processor & Sales Associate positions.
  • At least 1 year of supervisory experience preferred.
  • Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time
  • Work a flexible schedule in support of the store opening, production and closing operations.
  • Ability to effectively communicate in English with customers and associates.
Physical Requirements
  • Ability to sit or stand for eight hours.
  • Ability to bend and twist.
  • Ability to lift and carry 35 pounds with or without a reasonable accommodation
  • Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
  • Ability to work in a confined area.
  • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Regular, predictable attendance is required as business demands dictate.

If you’re looking for a rewarding, fulfilling experience, please join our team!!
Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.

Pay rate: $14.00 per hour.

EEO Employer/Vet/Disabled

Posted 2025-11-04

Recommended Jobs

Field Growth & Customer Experience Marketing Specialist

Aramark
Cleveland, OH

The Field Growth & Customer Experience Marketing Specialist reports up through the regional marketing leadership directly supporting the District Manager and is responsible for executing brands, prod…

View Details
Posted 2025-10-21

Associate / Staff Mission Data Scientist

Scitec
Dayton, OH

SciTec, Inc. has been awarded multiple government contracts and is growing our creative Team! SciTec, Inc. is a dynamic small business with the mission to deliver advanced sensor data processing tech…

View Details
Posted 2025-11-07

Maintenance Technician

ARCH Cutting Tools
Russia, OH

Summary: Installs, maintains, and repairs machinery, equipment, physical structures, and pipe and electrical systems by performing the following duties.  Essential Duties and Responsibilities in…

View Details
Posted 2025-10-16

Northeast Oregon Urgent Care Nurse Practitioner Position - $20K Sign-On + 401K

Enterprise Medical Recruiting
Oregon, OH

An independent, not-for-profit health system located in Northeast Oregon has an opening for an experienced Urgent Care Nurse Practitioner to join their team. Compensation and Benefits: ~ Total…

View Details
Posted 2025-09-29

Software Developer

Pleasant-valley-corporation
Medina, OH

Join one of the nation's rapidly expanding leaders in Commercial Construction and Facility Management! PLEASANT VALLEY CORPORATION , a successful and stable, family-owned and operated Commerc…

View Details
Posted 2025-09-25

Director of Financial Planning & Analysis

The Connor Group
Miamisburg, OH

Job Description Job Description The Director of Financial Planning & Analysis is a hands-on leadership role that will own financial planning, forecasting, and analysis to support strategic decisi…

View Details
Posted 2025-11-04

Plant healthcare technician

The Davey Tree Expert Company
Solon, OH

Plant Healthcare Technician | Solon, Ohio Company: The Davey Tree Expert Company Locations: Solon, OH Additional Locations: n/a Work Site: On Site Req ID: 217619 …

View Details
Posted 2025-11-06

Construction Supervisor - OH

Vensure Employer Solutions
Toledo, OH

Position Summary We are seeking a motivated and skilled Construction Supervisor to oversee day-to-day field operations across underground and aerial telecommunications construction projects. This …

View Details
Posted 2025-09-29

Senior Systems Engineer

Astute Technology Management LLC
Columbus, OH

Job Description Job Description **This position is on-site in our Columbus, Ohio office. Hybrid option available after 90 days of employment. Compensation Breakdown: 100% Service Regular Hours…

View Details
Posted 2025-11-07

Associate staff

Cleveland Clinic
Cleveland, OH

NOTICE OF FILING APPLICATION FOR PERMANENT EMPLOYMENT CERTIFICATION Employer: Title: Worksites: Duties: Requirements: Salary: Contact: Cleveland Clinic, 9500 Euclid Avenue, Cleveland, OH 44195 Associ…

View Details
Posted 2025-11-08