Account Executive

Job Description

Job Description

We are looking for our next Account Executive that will serve as client-facing support on the Account Service team. The Account Executive is crucial in managing client relationships, coordinating creative projects, and ensuring successful execution on deliverables.

The ideal candidate is a self-motivated and energetic professional who is comfortable operating in a fast-paced agency environment. This individual must be a strong communicator and collaborator – they must be able to fluently advocate for the client to the agency, and the agency to the client. As an agency, we pride ourselves on providing the gold standard of client service: service-oriented, organized & proactive, level-headed.

What You'll Do:

• Day-to-day client & account team support; will be expected to balance client expectations, agency capabilities and market dynamics
• Act as primary point of contact and maintaining regular communication to understand needs and concerns; keeping clients up to date on status of active projects
• Manage specific pieces of multiple large-scale projects, as assigned by supervisor, from start to finish; coordinating with appropriate stakeholders to ensure timely execution on deliverables
• Create briefs on small to mid-scale projects; communicating project objectives and requirements with clear and concise information gathered from the client
• Handle any issues or conflicts that may arise during the course of a project, working to find timely solutions that satisfy both the agency and the client
• Reviewing design elements, ensuring they align with the brand guidelines;
• Double check final product for grammar errors, factual accuracy, brand consistency, and adherence to the company's tone and voice
• Work cross-functionally with internal team in order to solution client concerns; Build and maintain solid collaborative relationships with agency departments

What You'll Need:

• Bachelor’s Degree with focus in communications, marketing or related field and/or 2-4 years relevant work experience
• Must be fluent in MS Office Suite
• Strong Verbal and written communication skills
• Strong attention to detail and ability to function in a fast-paced, high-volume environment
• Must be self-motivated and have strong, effective problem-solving skills
• Prior agency experience is a strong bonus
• Prior knowledge & experience within creative advertising workflow
• Keynote fluency is a plus

*500&degree; is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations.