Product Analyst
Kforce has a client in Columbus, OH that is seeking a Product Analyst to play a key role in driving feature delivery, process modernization, and cross-functional collaboration within our claims, disputes, and fraud operations products - with a strong focus on card-related systems. This role blends analytical thinking, customer journey understanding, and product execution to enhance operational efficiency and deliver meaningful product improvements. Summary: As a Product Analyst, you'll take end-to-end ownership of product features - from discovery through implementation. You will manage epics within the product roadmap, collaborate closely with engineering and operations teams, and drive modernization across our technology stack to create more unified and efficient workflows. Duties:
- Own product features from ideation to delivery, ensuring alignment with strategic goals
- Manage and refine product epics and stories within the roadmap
- Collaborate with stakeholders across claims, disputes, and fraud operations
- Analyze customer journeys and current workflows to identify areas for improvement
- Partner with engineering to deliver consistent, high-quality solutions
- 1+ years of product or feature delivery experience
- Hands-on experience with Agile methodologies (Scrum, story mapping, backlog management, ceremonies)
- Must be based in Columbus, OH or Wilmington, DE
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