Shift Leader

Shift Leader

As a Shift Leader at Team Lyders, you will support daily restaurant operations, assist in training and developing team members, and ensure exceptional service for our guests. You'll play a key role in maintaining company and brand standards while fostering a positive work environment. This role provides a pathway for leadership growth within the company. Team Lyders operates over 200 Taco Bell locations across the Mid-West, committed to exceptional customer experiences and empowering team members to grow. We foster a positive work culture, value leadership, and strive for operational excellence. Join us to advance your career, make an impact, and grow with a team dedicated to success in the communities we serve!

The Day-to-Day

Build People Capability

• Supervise and support team members during shifts.
• Assist with training and development of new and existing team members.
• Foster a positive and inclusive workplace culture, championing Team Lyders' core values.
• Set the tone for exceptional customer service and teamwork.

Deliver a Consistent Customer Experience

• Execute MIC Success Routine to ensure operational efficiency.
• Plan, direct, and deploy crew to meet brand and company standards.
• Manage product inventory and ordering to meet demand.
• Assess and coach team members for service excellence.
• Maintain restaurant cleanliness and equipment standards.

Maintain Restaurant Operations

• Oversee daily restaurant operations, ensuring smooth and efficient workflow.
• Assist with administrative duties, including back-office organization.
• Audit CORE performance and provide coaching for improvement.
• Manage equipment maintenance and safety standards.
• Perform and oversee cash handling and daily banking tasks.

Is This You?

• 1+ years of experience in a restaurant leadership or training role.
• Strong communication and leadership skills.
• Ability to problem-solve and make decisions in a fast-paced environment.
• Must be 18 years or older.
• Ability to pass a background screening and MVR check.
• Valid driver's license required for banking duties.
• Willingness to work weekends, evenings, and extended shifts when necessary.

Physical Demands

The physical demands listed below represent the requirements necessary to successfully perform the essential functions of this job:

• Regularly required to:
• Remain standing for long periods of time.
• Talk and hear, verbally expressing ideas and important instructions.
• Use hands and fingers to handle or feel; type, pick, pinch with fingers, seize, hold, grasp, or turn with hands.
• Perceive attributes of objects and materials, such as size, shape, temperature, or texture, by touch.
• Frequently required to:
• Walk about.
• Maintain balance while walking, standing, crouching, or running.
• Reach up and out with hands and arms.
• Lift and push/pull up to 40 pounds over a distance of 20 feet.
• Occasionally required to:
• Climb stairs or ladders.
• Twist the upper torso.
• Stand for long periods without a break.
• Stoop, kneel, crouch, and crawl.
• Lift and push/pull up to 50 pounds over a distance of 15 feet.

Work Environment

The employee is regularly exposed to both indoor and outdoor conditions with a moderate noise level. Indoor conditions may also include exposure to heat, cold, water, cleaning chemicals, grease, and oil.