Analyst - Digital Optimization eComm (FL, NY, OH, MA)

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

Position Objective

This position is responsible for managing and maintaining e-commerce testing and general web analytics support. This includes test creation, analysis, collaboration with cross‑functional departments to create meaningful site operations and customer journey optimizations. This position will assist with reporting, dashboard building, analysis. Key knowledge of web analytics tools and website testing software will be required. The scope of the position will include web analytics, testing results, optimization, and website best practices. As a key member of the customer experience team tasks will span from the planning stage all the way through the data and optimization stage and concluding with the release cycles of each website.

Responsibilities

• Allocation: 25% Testing Optimization Lead, 75% Reporting and Analytics
• Lead testing analyst leveraging testing and analytics tools.
• Collaborate with business stakeholders to develop, guide, and launch tests.
• Works closely with e‑commerce operational teams to support and enhance workflow processes and maximize the potential of existing product capabilities.
• Brainstorm and drives ideas through A/B testing lifecycle.
• Conducts competitive and data‑driven analysis and industry research to identify gaps and opportunities that will further inform the testing roadmap.
• Analyzes data to support project goals; evaluating project progress and results; reviewing data results with team members to ensure accuracy; and translating results into specific business actions.
• Collaborate with teams to design, build, maintain and manage advanced Data Studio dashboards that meet product requirements.
• Works cross‑functionally to gather insights which will improve business results.
• Assists with the development and execution of measurement and reporting which accurately reflects business results and informs future decision.
• Monitors and maintains data quality and integrity.
• Align with the current process for information maintenance and testing accuracy.
• Lead or participate in multiple testing projects by completing and updating project documentation; managing project scope; ensuring efficient and on‑time delivery of testing framework.

Job Requirements

• Bachelor’s degree in business, Analytics, Computer Science, Statistics, or Information Technology required
• 6+ years demonstrated application (internship, co‑op, work experience) in online testing, web analytics, data or business intelligence field
• Understanding of online marketing and testing principles, including but not limited to: conversion optimization, cross‑ and upsell, audience segmentation, A/B testing, merchandising, web analytics etc
• Strong web analytic tools required such as Google Analytics 4, Adobe Target, Adobe Analytics, A/B Tasty, Google Cloud Platform, Looker, Tableau
• Ability to plan, coordinate and support multiple projects of various complexities

The wage range for this position is $88,500 to $120,000. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.

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Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.