Marketing Operations Intern

Reports To:  Digital Marketing Applications Specialist

Direct Reports:  None

FLSA Status:  Exempt (Not eligible for OT) or Non-exempt (Eligible for OT)

Employment Type: Internship

Position Overview:  The Marketing Operations Intern will support the marketing operations function by assisting with Salesforce data hygiene, reporting support, and documentation of marketing processes. This role provides hands-on exposure to B2B marketing systems, analytics, and operational workflows while helping ensure data accuracy, consistency, and visibility across marketing activities.

Essential Job Functions:  Responsibilities that must be completed

• Assist with Salesforce data entry, cleanup, validation, and basic record maintenance
• Support the preparation, updating, and distribution of marketing reports and dashboards
• Help document marketing processes, workflows, and reporting definitions
• Assist with campaign tracking, tagging, and performance reporting
• Support quality assurance checks for leads, contacts, and campaign records
• Collaborate with marketing and sales teams to ensure accurate and timely reporting inputs
• Support with project management based on internal requests

Other duties as assigned

Non-Essential Job Functions:  Other responsibilities not required to successfully do the job

• Assist with ad hoc data analysis or special reporting projects
• Support internal audits of marketing data and reporting processes
• Shadow marketing operations initiatives to gain exposure to broader systems and workflows

Other duties as assigned

Training:  On-the-job training provided, including Salesforce fundamentals, internal reporting standards, data governance practices, and marketing operations workflows

Qualifications: 

Education & Certifications: Currently pursuing a degree in Marketing, Business, Analytics, Information Systems, or a related field

Experience:

• Exposure to CRM systems (Salesforce preferred) through coursework, projects, or internships
• Comfort working with data in Excel or Google Sheets
• Strong interest in marketing analytics, systems, or operations
• Coursework or hands-on experience with reporting or data analysis is a plus

Key Competencies:  Key behaviors, attitude or skills needed for the position

• Strong attention to detail and data accuracy
• Analytical and problem-solving skills
• Organizational and time management skills
• Ability to follow defined processes and documentation standards
• Clear written and verbal communication

Curiosity and willingness to learn new systems and tools . 

Physical Requirements: Frequently sitting, walking, and computer work for extended periods of time  

Working Conditions:  Office environment with standard office equipment. 

EEO Statement:  National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation, or any other protected group status as defined by law.