Roofing Service & Repair Manager

Job Description

Job Description

London, Ohio$30–$40 Per Hour + Performance Incentives Company Truck Provided | Full-Time | Year-Round EmploymentIf you're the person other roofers call when they can't find a leak, we want to talk to you.Allstate Exteriors is one of Ohio's leading roofing and exterior restoration companies, serving homeowners and commercial property owners throughout Ohio and Florida. We are growing our Service & Repair Division and are looking for an experienced roofing professional who can diagnose problems, perform repairs, and provide exceptional customer service.This is not an entry-level roofing position. We are looking for someone who understands roofing systems, can solve difficult leak issues, communicate with customers, and take pride in delivering quality workmanship.What You'll DoRoof Inspections & Leak DiagnosisInspect residential and commercial roofing systemsIdentify active leaks and determine root causesEvaluate roofing deficiencies and recommend solutionsDocument findings with photos and detailed notesRepairs & Service WorkComplete repairs on:Asphalt shingle roofsMetal roofing systemsTPO roofing systemsEPDM roofing systemsFlashing assembliesSkylightsChimneysRoof penetrationsPerform warranty repairs and service callsHandle punch-list items and quality-control correctionsCustomer CommunicationMeet directly with homeowners and property managersExplain roofing issues and repair optionsBuild trust through professionalism and expertiseDeliver an exceptional customer experienceDocumentation & Quality ControlUpload photos, notes, and inspection reportsAssist with warranty inspectionsSupport production and quality-control effortsMaintain accurate job documentationCompensation & BenefitsBase Compensation$30–$40 per hour based on experience and skill levelAdditional Earning OpportunitiesPerformance -based incentives are available based on:Repair revenue generatedQuality workmanshipCustomer satisfactionWarranty performanceRoof replacement opportunities identifiedTop performers have the opportunity to earn well above the posted base compensation.BenefitsCompany truck providedCompany tools and equipmentHealth insurancePaid holidaysPaid time off401(k)Paid training and certificationsStable, year-round workCareer advancement opportunitiesQualifications RequiredMinimum 5 years of roofing experienceStrong troubleshooting and leak diagnosis skillsExperience with asphalt, metal, TPO, and EPDM roofing systemsKnowledge of flashing details, waterproofing, and roof penetrationsValid driver's license with acceptable driving recordAbility to safely climb and work on roofsStrong communication and customer service skillsAbility to work independently with minimal supervisionPreferredPrevious experience as a foreman, superintendent, project manager, or service managerExperience creating repair scopes or estimatesInsurance restoration experienceExperience with CompanyCam, AccuLynx, or similar softwareSiding and gutter repair experienceWhy Join Allstate Exteriors?Established and respected roofing companyConsistent, year-round workGrowth opportunities within the organizationProfessional team environmentOpportunity to help build and lead a growing service divisionCompany that values quality, accountability, and doing the right thing