Product Manager

Full-time

Description

ABOUT US

G&H is a world leader in optical designing, testing and manufacturing. As experts in the technology of light, G&H works with customers to provide optical systems, assemblies, and components for demanding applications

Headquartered in Ilminster Somerset, UK with primary operations in the USA and Europe, G&H is recognized for the breadth of their acousto-optic, electro-optic, crystal-optic, fiber optic, and precision optic products. G&H is recognized as the preferred source for OEMs in the life sciences, industrial, and aerospace and defense industries, with a history of quality and excellence that dates back over seventy-five years.

ROLE

The Product Manager is the main technical interface to our customers and works with the global Sales team to manage current and new customer enquiries. In this role, you will be responsible for capturing technical requirements and converting them to current products or future custom/OEM solutions. With an understanding of the use of Electro-Optics in Industrial, Life Sciences and A&D, you will support the technical side of the product management and sales process. You will work closely with the Commercial and R&D teams to convert new business opportunities on Pockels Cells, non-linear crystals and RF drivers, leading to profitable revenue growth.

RESPONSIBILITIES & PERFORMANCE MEASURES

· Manage technical contact with customers, guiding the sales process and proposing suitable product solutions

· Interact externally with customers and internally with R&D and Operations to mutually agree on performance, pricing and lead times and support the Sales Process

· Convert market needs into product specifications underpinning revenue growth

· Review market trends and dynamics, identifying new applications and growth areas for our products

· Work with Business Development and Engineering teams to convert new design-ins through our Gate review processes

· Enable and support NPD/NPI focused on Electro-Optics by providing target requirements and specifications to R&D

· Define, manage and drive cost targets for Electro-Optic products

· Deliver quotes and proposals to customers for release or products in-development

· Support Marketing in the promotion of Electro-Optic products by generating marketing literature and attending relevant trade shows, exhibitions and conferences

· Interpret customer specs

· Categorize products /customer products

· Compose response to customer based on engineer feedback

· Cost calculations

· Bill of Material/Modules

· Engage with customer service for quotes

· Interface with LLNL & CEA

· Always uphold and represent G&H’s values and brand integrity. Fulfill all responsibilities in an honest, ethical, and legal manner while promoting continuous improvement.

· Interact with coworkers in a manner that encourages excellence and world-class thinking.

· Encourage team members to take initiative and develop a winning attitude.

· Demonstrate urgency and commitment to earning customer trust daily.

· Align goals with the company’s core values: customer focus, integrity, action, unity, and precision.

· Continuously raise individual performance to proactively address problem-solving and continuous improvement.

QUALIFICATIONS & SKILLS

· Bachelor’s degree in Engineering, Physics, Electronics or equivalent.

· Advanced Degree preferred

· Experience in product lifecycle management within the photonics or laser industry desired

· Knowledge of technology and commercial aspects of Electro-Optics desired

· Strong communication and presentation skills

· Laser Physics

· Non-Liner Optics

· Polarization

· Wave plate calculations

· Excellent communication, negotiation, and stakeholder management skills.

· Ability to thrive in a matrix organization and work collaboratively within a global leadership team.

Notes: This job description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this job description does not describe any individual role holder. In addition to the contents of this job description, employees are expected to undertake all other reasonable and related tasks allocated by their line manager

The Company is committed to providing equal employment opportunities for all employees and applicants for employment. The Company does not discriminate in employment opportunity or practices on the grounds of gender, race, religion or belief, age, disability, sexual orientation, gender identity, protected veteran status, or any other characteristic protected by national laws under which the Company operates.

In the instance that the position will involve having access to items and technical data that may be controlled under U.S. export laws and regulations ("U.S. Export Control Laws"), including but not limited to the Export Administration Regulations ("EAR") and the International Traffic in Arms Regulations ("ITAR"). To comply with the U.S. Export Control Laws, and in conjunction with the review of candidates for those positions within G&H that may present access to export-controlled technical data, G&H must assess whether candidates are "U.S. persons" as defined under the EAR (15 C.F.R. Part 772) and the ITAR (22 C.F.R. § 120.15). Certain questions asked during the application process are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this position.