Practice Manager - Heatherdowns Veterinary Clinic

Embrace Growth. Lead with Purpose. Thrive as Our Next Veterinary Practice Manager

Heatherdowns Veterinary Clinic | Full-Time Practice Manager

At Heatherdowns Veterinary Clinic , we’re not just a veterinary hospital. We’re a close-knit team of animal lovers, caretakers, and dedicated professionals who show up every day to support our patients, our clients, and each other. As we continue to grow, we’re looking for a full-time Veterinary Practice Manager to lead our team and help guide our hospital into its next chapter of excellence.

This is an exciting opportunity for an emerging leader who wants to build strong teams, create efficient systems, and make a real impact in a thriving animal hospital.

Why you'll love us:

• Team-First Culture - We treat every pet with care and respect, and we value every team member just as much. Our hospital is built on trust, collaboration, and showing up for one another.
• Collaborative, Compassionate Environment - Our team is passionate about delivering excellent veterinary care while working together in a positive, supportive atmosphere. Clear communication, mutual respect, and teamwork guide everything we do.
• Growth & Leadership Development - We believe in transparency, shared responsibility, and doing the right thing for our patients, our clients, and our team. We lead with empathy, strive for excellence, and are committed to growing stronger together.

Is This You?

• You bring 1-2 years of veterinary industry experience with 1-2 years of management or leadership experience, ideally in a veterinary, healthcare or service-based setting.

• You hold a Bachelor’s degree or have equivalent professional experience leading teams and operations.

• You enjoy building strong teams, efficient workflows, and a positive workplace culture.

• You understand how leadership, operations, and financial performance directly impact patient care and client experience.

• You lead with empathy, communicate clearly, and know how to drive results without losing the human side of leadership.

• You are organized, proactive, and confident problem-solving in a fast-paced environment.

• You are committed to continued professional development and excited to build your leadership skills, including pursuing CVPM certification with support.

What You’ll Be Doing:

• Overseeing daily hospital operations to ensure a safe, efficient, and welcoming environment.
• Managing financial performance, including budgeting, reporting, and inventory control.
• Building a culture of excellence through servant leadership, accountability, and transparent communication.
• Coaching, mentoring, and empowering team members to do their best work.
• Partnering with the medical team to deliver outstanding client experiences and support hospital growth.
• Supporting local marketing initiatives and community outreach efforts.
• Identifying opportunities for improvement and implementing smart, sustainable solutions.

Bonus Points If You:

• Have experience with veterinary-specific practice management software.

• Have led recruiting, scheduling, onboarding, or training initiatives.

• Hold a CVPM or are actively working toward certification.

• Bring additional leadership or operational experience that supports hospital growth.

What's in it for you?

• Competitive pay, based on experience
• Medical, dental, vision, and life insurance
• Free virtual mental health support
• Generous CE allowance + paid CE time
• Uniform allowance
• Pet care discounts for your personal pets
• PTO, floating holidays, parental leave, and military leave
• A robust Employee Assistance Program (from finances to wellness and everything in between)
• Access to Encore Vet Group’s library of training, CE, and career development resources
• A 401(k) with up to 5% company match

Want to work somewhere you can grow, belong, and be part of something special? Apply today!

Check us out here:

Heatherdowns Veterinary Clinic is proud to be partnered with Encore Vet Group – see what that means for you:

Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn’t happen without these key ingredients. Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love — caring for animals while advancing your career.