System Support Analyst
Job Description
Job Description
Manifest Solutions is currently seeking a System Support Analyst for an onsite position in Columbus, OH.
- Support Supply Chain, Procurement, and Fleet Operations (SCPFO) systems and technology.
- Identify research and resolve data, system and business integrity issues.
- Collaborate with SCPFO personnel, its customers, business units, and cross-functional teams to test and support SCPFO applications.
- Assist with the development of procedures, quick reference guides and presentations to communicate system functionality, issues, and resolutions.
- Gather and analyze data for use in business cases and cost justifications.
MINIMUM REQUIREMENTS:
- Bachelor's degree in Information Technology, Supply Chain Management, or related field of study such as Accounting or Business Administration or Associate's degree with 2 years systems support experience involving programming, coding, SQL querying or advanced reporting requiring complex table joins and multiple data sources or high school diploma/GED with 4 years systems support experience involving programming, coding, SQL querying or advanced reporting requiring complex table joins and multiple data sources.
- Minimum of 4 years systems support related experience (in addition to any experience identified above).
- SAP Ariba application (Business Network, Guided Buying, Guided Sourcing, and Supplier Lifecycle & Performance - SLP) functional support experience is a must.
- Experience onboarding and enabling suppliers across the Ariba Network is a must.
- Strong understanding of the Source to Pay and Supplier Lifecycle process is a must.
- EDI support and supplier onboarding is preferred.
- Ariba Network/EDI to ERP integration support experience is preferred.
- ServiceNow and Jira experience is a plus.
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