Machine learning engineer - data and automation artificial intelligence

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Machine Learning Engineer within PNC's Data and Automation Artificial Intelligence you will be based in Pittsburgh-PA, Cleveland-OH or Strongsville-OH].

The Data & Automation Artificial Intelligence (DnA AI) team is at the intersection of business, innovation, and Artificial Intelligence (AI) to drive PNC's transformative initiatives. Our mission is to solve the bank's toughest challenges while enhancing both customer and employee experiences. We achieve this by collaborating closely with various business lines and their technology teams to identify and deliver high-value business opportunities, maintain and enhance AI technologies and capabilities, and introduce new AI technologies into the bank.

The role of Machine Learning Engineer will be pivotal in developing and deploying emerging technologies, enabling Generative AI (GenAI) pathways such as Retrieval-Augmented Generation (RAG), zero-shot, and few-shot learning. As a member of our GenAI Engineering team, you will be responsible for building scalable solutions across the enterprise.

To excel in this position, a candidate needs a strong background in application development, solution design, process improvement, and User Experience (UX) design. We are specifically looking for someone with experience in Python, JavaScript, React, and Django or similar Python-based application support, along with a solid foundation in machine learning.

This role will focus on developing our GenAI projects, particularly our RAG Retrieval-Augmented Generation initiatives.

PNC will not provide sponsorship for employment visa for this position. PNC will not participate in OPT or STEM OPT for this position.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Develops cross-functional, multi-platform machine learning software systems. Leverages technical knowledge and industry experience to design, build and maintain technology solutions.

• Utilizes knowledge of probability and statistics to create machine learning algorithms. Applies higher level math to build new models and validate existing models.

• Possesses Machine Learning industry knowledge and stays current on best practices, hot topics, and emerging trends. Utilizes industry knowledge to inform decisions and recommendations to line of business partners.

• Performs application programming activities including, coding, testing, debugging, documenting, maintaining, and modifying machine learning systems.

• Engages in data modeling to identify the underlying structure of a dataset and finds patterns or properties, which lead to machine learning improvement recommendations.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical Knowledge

Competencies

Application Delivery Process, Application Development Tools, Application Testing, Artificial Intelligence, Consulting, Emerging Technologies, IT Industry: Trends & Directions, Packaged Application Integration, Problem Solving, Software Process Improvement (SPI), Technical Troubleshooting

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $55,000.00 - $161,200.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 10/20/2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice ( CCPA\ Privacy\ Disclosure\ Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.