Operations Leader, Crisis Management

Job Description Summary

The Operations Leader, Crisis Management is responsible for the maintenance of the GE Aerospace Crisis Management Plan (CMP), developing and leading crisis management drills for the enterprise, managing crises, and the execution of global security operations processes.

Job Description

Job Title

Operations Leader - Crisis Management

Company Intro/About Us

GE Aerospace is a world-leading provider of jet engines, components, and systems for commercial and military aircraft. At GE Aerospace, we are committed to innovation, safety, and delivering high-quality solutions that power the future of flight. Working here means being part of a team that values collaboration, respect, and continuous improvement.

Site Overview

This role is part of GE Aerospace's Aerospace Response Center (ARC), located at . The ARC is a critical hub for crisis management and global security operations, ensuring organizational readiness and effective response to incidents worldwide. At GE Aerospace, you'll work in a fast-paced, dynamic environment that prioritizes safety, quality, and operational excellence.

Role Overview

As the Operations Leader - Crisis Management, you will play a key role in executing day-to-day ARC operations, leading crisis management drills, and implementing global security processes. This role involves managing triage efforts, security tools, and emergency notification systems while providing guidance and training to team members. You will also contribute to the development and refinement of GE Aerospace's Crisis Management Plan (CMP) and related processes.

Key Responsibilities:

• Perform day-to-day tasks associated with ARC operations.
• Develop and lead crisis management drills for the enterprise.
• Implement GE Aerospace crisis response and global security operations processes.
• Manage triage efforts, phone lines, security tools, case management systems, emergency notification systems, and security distribution lists.
• Provide input, guidance, and feedback to contract and GE Aerospace employees.
• Participate in the development, maintenance, evolution, and implementation of the GE Aerospace CMP, including reviewing and refining attendant processes.
• Provide direct assistance in documentation, coordination, management, and training related to ARC and crisis management as directed by the Global Security Team.
• Develop the research and analytic capabilities of contract and GE Aerospace employees assigned to the ARC.
• Demonstrate strong working knowledge of Microsoft Office products and the ability to perform multiple tasks in a high-stress environment.
• Utilize technical expertise and judgment to solve problems and improve ARC operations.

The Ideal Candidate

Risk Assessment and Business Acumen : The ability to identify, evaluate, and prioritize potential threats and vulnerabilities, and to develop strategies to mitigate these risks. Understand the internal and external factors that impact the organization including market trends, competitive landscape and regulatory requirements.

Information & Analytical Thinking: the ability to collect, analyze and interpret information from various sources to anticipate and counteract potential security threats, while thinking critically and analytically to solve complex security problems and make informed decisions.

Adaptability and Resilience : The capacity to adapt to changing security landscapes and recover quickly from setbacks or incidents.

Interpersonal Skills & Customer Service: Strong interpersonal abilities, effective networking and collaboration capabilities, and cultural competence. High emotional intelligence and self-awareness are essential for fostering a respectful approach to security operations.

Communication Skills : Strong verbal and written communication skills to effectively convey security policies, procedures, and incident reports to stakeholders at all levels. Active listening & relationship building.

Project Management : The ability to plan, execute, and oversee security projects, ensuring they are completed on time and within budget.

Basic Qualifications

• Bachelor's Degree in security studies, emergency management, intelligence, international relations, political science, or a related field.
• 2+ years of relevant experience in a GSOC, operations center, intelligence, crisis management, military, or corporate security environment.
• Excellent communication, decision-making, and situational judgment under pressure.
• Strong leadership and team management skills.
• Demonstrated ability to develop and implement standard work and operational standards.
• Proficiency in Microsoft Office products and case management systems.
• Ability to perform multiple tasks in a high-stress environment.
• Strong analytic thinking and problem-solving skills.
• Background in developing training programs for operational teams.
• Ability to obtain and maintain a US DoD security clearance.

Preferred Qualifications

• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs.
• Established project management skills.

Additional Information

• Work Shift: Full-time role with potential for crisis response outside standard business hours.
• Scheduled Weekly Hours: 40 hours.
• Work Authorization: Must comply with U.S. immigration and legal requirements.
• Security Clearance: Ability to obtain and maintain a US DoD security clearance.
• Physical Requirements: May involve standing, walking, and lifting as required by the role.

Closing

Join GE Aerospace and be part of a team that's redefining the future of flight. This role is subject to U.S. export control laws and regulations. Applicants must meet export control requirements to be considered for this position.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes