OOD - Program Manager 1/PM 1 (Website Content Manager)

AM: Ashley Hetman
Hybrid - possible in-office days of Mon/Wed in Columbus, OH
Teams interview
LOCAL candidates preferred

Position Overview:

Opportunities for Ohioans with Disabilities (OOD) is seeking a strategic and detail-oriented Website Content Manager to lead the planning, development, and maintenance of content across OOD s public-facing website. This role is responsible for ensuring that all digital content is accessible, accurate, user-centered, and aligned with OOD s mission and brand. The ideal candidate will have experience managing content within the InnovateOhio Platform (IOP) using HCL Web Content Manager (WCM) tools.

Key Responsibilities:

Lead the strategy, creation, and governance of website content to ensure clarity, accessibility, and alignment with OOD s communications goals.

Serve as the primary author and editor within the IOP WCM/HCL platform, managing updates, new content creation, and structural changes.

Collaborate with communications, program, and IT staff to gather content requirements and ensure timely updates.

Ensure all content meets State of Ohio digital accessibility standards (e.g., WCAG 2.1 compliance).

Monitor website analytics and user feedback to inform content improvements and optimize user experience.

Manage the web content lifecycle, including regular audits and archiving.

Resource communications and program staff on content best practices and platform use.

Coordinate with InnovateOhio Platform support teams for technical enhancements and troubleshooting.

Qualifications:

Associate degree or higher in Web/Digital Media or Design, Internet/Information Design, or a related field.

2+ years of experience managing website content, preferably in the public sector or a regulated environment.

Proficiency with HCL Web Content Manager (WCM) or experience working within the InnovateOhio Platform.

Proficiency with the Cloudinary Digital Asset Manager (or equivalent).

Strong understanding of web accessibility standards and user-centered design principles.

Excellent writing, editing, and proofreading skills with a keen eye for detail.

Ability to manage multiple projects and deadlines in a collaborative environment.

Familiarity with web analytics tools (e.g., Piwik PRO) is a plus.

Preferred Skills:

Experience with content strategy and governance frameworks.

Knowledge of Ohio state government digital policies and procedures.

Familiarity with HTML/CSS basics and SEO best practices.

Required/Desired Skills

Skill Required /Desired Amount of Experience
Associate degree or higher in Web/Digital Media or Design, Internet/Information Design, or a related field.	Required	0
experience managing website content, preferably in the public sector or a regulated environment.	Required	3	Years
Proficiency with HCL Web Content Manager (WCM) or experience working within the InnovateOhio Platform.	Required	3	Years
Proficiency with the Cloudinary Digital Asset Manager (or equivalent).	Required	3	Years
Familiarity with web analytics tools (e.g., Piwik PRO)	Required	3	Years
Experience with content strategy and governance frameworks.	Highly desired	2	Years
Knowledge of Ohio state government digital policies and procedures.	Highly desired	0
Familiarity with HTML/CSS basics and SEO best practices	Required	2	Years

Questions

No. Question
Question1	Where is your candidate currently located? (City, State)
Question2	Do you understand, and will abide by, the provision in your subcontract with OST that it is PROHIBITED for government equipment to be taken or used outside of the United States by your contractors? The consequences of this occurring can and will result in repercussions to you, the prime vendor, regardless if the candidate works for a sub-vendor of yours. It will also result in immediate termination of the contractor, and make them ineligible for rehire in the program?