Director of Information Technology (IT)

If you have an energetic, innovative self-starting personality and you want to make great money working at an amazing company, then keep reading!

GBS is a leading information solutions provider, partnering with some of the world's most established brand names as well as smaller forward-thinking organizations. As part of an industry-leading team, you will help empower results for our clients by delivering ground-breaking and effective solutions as America's Productivity Partner. We are a welcoming, smart and talented group of people who care deeply about what we do. We work hard but laugh harder. We challenge the status quo. We value humility, integrity, and responsibility. We get things done. You'll love it here!

Join the GBS Corp. team. We offer a family-oriented culture; supported by a solid employee-owned enterprise - giving you the best of both worlds.

About GBS Corp:

📚 Industry Leading Training: We are committed to learning and development. We grow leaders!

🩺 Competitive and Comprehensive Benefits: Medical, Dental, Vision

🩹 Employer Paid Life and Disability

💰 Generous Company Paid Retirement Plan

💲 Cash Profit-Sharing

❤ Wellness Program

🎇 9-10 Paid Holidays

Position Summary:

The Director of IT is responsible for the strategic and operational leadership of the organization's information technology function. This includes managing the overall IT department budget, providing oversight of internal systems, infrastructure, applications, and cybersecurity practices. The Director will directly oversee IT operations and infrastructure while managing a software development team through a Development Manager. The role also plays a critical role in supporting security assessments, risk mitigation, and ensuring compliance with IT and data security best practices.

Duties/Responsibilities:

IT Strategy & Leadership

• Develop and execute short- and long-term strategic plans for IT aligned with organizational goals.
• Lead the IT department operations and development functions.
• Actively collaborate with internal team (MTS) on reviews of infrastructure and service desk needs
• Evaluate and implement technology solutions to enhance productivity and scalability.
• Work closely with business stakeholders to develop solutions to identified productivity and scalability challenges for operations and sales.
• Work with business stakeholders to formalize plans for deliverable services and solutions to their customers and internal objective goals
• Lead discovery process with business leadership for potential innovative services, product development or integrations.

Budget & Vendor Management

• Develop, manage, and monitor the IT department's annual budget and assist with acquiring supporting data reports for proposed business unit investments.
• Track expenses, forecast future needs, and ensure cost-effective use of resources.
• Manage vendor relationships, negotiate contracts, and ensure service-level agreements (SLAs) are met.

Team Oversight

• Provide leadership and performance management for IT operations and support teams.
• Oversee the software development function through a Development Manager; ensure alignment between development priorities and business objectives.
• Foster a high-performance culture and support staff development and training.
• Provide oversight in the selection and monitoring of third-party development contractors and implementers. To mitigate over expenditure or project timeline extensions.

Cybersecurity & Risk Management

• Support IT security assessments and audits by coordinating with internal stakeholders and external partners. Providing review of audit, incident and compliance reports and requests.
• Work closely with security teams to identify, assess, and mitigate technology risks.
• Actively participate as a member of the GRC Committee and enterprise Incident Response team.
• Ensure compliance with applicable data security regulations, standards (e.g., NIST, HIPAA, ISO 27001), and best practices.

Systems & Infrastructure

• Oversee maintenance and modernization of core enterprise IT and software development infrastructure, network systems, and enterprise applications.
• Ensure system uptime, performance, and data availability meet business needs.
• Lead disaster recovery planning and IT business continuity efforts.

Education and Experience:

Required:

• 7+ years of progressively responsible experience in an IT analyst or development role, including project and/or team leadership

Preferred:

• Relevant industry certifications (e.g., CISSP, CISM, PMP)
• Experience supporting security audits or compliance programs (e.g., HITRUST, SOC 2, HIPAA, PCI-DSS)
• Experience in regulated industries or medium-to-large enterprises

QUALIFICATIONS (K nowledge, Skills, and Ability Requirements)

• Strategic thinking and business acumen
• Strong leadership and communication skills
• Budgeting and financial planning
• Project management and execution
• Risk management and security awareness
• Collaboration across departments and with external partners
• Proven ability to oversee development teams or functions (directly or through project leadership)
• Strong understanding of IT infrastructure, systems, and cybersecurity fundamentals
• Experience managing IT budgets and vendor contracts

SUPERVISORY RESPONSIBILITIES

Does this job have supervisory responsibilities? Yes

Are there subordinate supervisors reporting to this job? No

Are there other non-supervisory employees who will report directly to this job? Yes

🤝 Get to Know Us

Since our founding in 1971, GBS has understood the value of identifying and investing in technologies that change and improve the dynamics of how our customers do business. From developing feature-rich software solutions to deploying advanced print and marketing services and solutions using multi-million-dollar equipment, GBS is always engaged in upgrading its technology capital because we know how high-tech can translate to high productivity. Across every one of our diverse product and service platforms, we innovate increased productivity for our customers.

At employee-owned GBS, our culture is one that values people, their commitment to meeting customers' needs and the expertise that enables them to do this successfully. In sum, we are America's Productivity Partner because GBS is the home of AMERICA'S PRODUCTIVITY PEOPLE. Depth of industry experience, cross-discipline knowledge and often career longevity and company loyalty equip our team members to achieve consistently high levels of execution on behalf of our customers.

GBS Corp is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. GBS Corp is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.