Field Service Technical Representative (Cleveland, OH)

When you join CI, you become a member of a family that is over 120 years in the making. We pride ourselves on producing quality products and technologies that both our customers and our employees can be proud of.

Benefits

• Paid Vacations
• Paid Holiday and Personal Days
• Profit Sharing
• Medical Insurance (including HSA)
• Dental Insurance
• Vision Insurance
• Accident Insurance
• Domestic Partner Benefits
• Life Insurance: AD&D
• Disability Insurance
• Generous 401K Employer Match
• Flexible Spending Account
• Tuition Reimbursement
• Employee Assistance Program
• Parental Leave

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Position: Field Service Technical Representative (Cleveland, OH)

Location: Cleveland, OH

Job Id: 1297

# of Openings: 1

Field Service Technical Representative - (Laser) - Cleveland, OH (Job ID: 1297).

Cincinnati Incorporated is a privately owned industrial machine manufacturer that has been a staple in the fabrication industry since the late 1890s. We pride ourselves on a hard day’s work and quality. Our employees have shaped the reputation and culture at CI with their uncompromising integrity, focus, and innovation. The icing on top of the cake: we offer a competitive and comprehensive benefits package. Are you ready for your career at CI?

Position Summary and Purpose: Our Field Service Technicians enjoy working hands‑on with electrical, mechanical, hydraulic, and pneumatic systems that comprise our metal fabrication machines. Our field service positions are home based but require an individual who is accustomed to at least 75% travel . Technicians will provide customer and product service via preventative and corrective maintenance in accordance with policies, principles and procedures established by Cincinnati Incorporated. Our Field Service Technicians are provided a company vehicle, paid training, and after the first year → eligibility for our Field Service Incentive Program!

Duties and Responsibilities

• Prioritize, schedule and complete machine service for customers
• Prepare and submit documentation for efficient invoicing
• Maintain company property for safe operation and maximum life
• Efficiently manage business expenses to maximize profitability
• Perform routine maintenance on equipment and assist in the establishment of the preventative maintenance schedules with customers

Education and Experience

• 3+ years’ experience with industrial maintenance (or related military experience), to include troubleshooting
• Knowledge of electrical, mechanical and hydraulic principals
• Strong diagnostics and technical aptitude
• Ability to work independently with little supervision
• Able to travel overnight at least 75%, at times
• Superb Communication Skills with an emphasis on customer service
• Strong PC and organizational skills

Physical Demands and Work Environment

Physical demands: This position is very active and requires frequent standing, bending, kneeling, stooping, crouching, crawling, and climbing of ladders. Must be able to use hands to finger, handle or feel objects, tools, or controls; must be able to lift a minimum of 50 lbs. frequently.

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work environment: The noise level in the work environment can be loud occasionally. This is a high travel position.

EOE including Disabilities/Vets

**This role does not offer sponsorship employment benefits and being authorized to work in the U.S. is a precondition of employment. You must be a U.S. Citizen, U.S. National, or recent lawful permanent resident to apply.**

EEO Statements

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status and will not be discriminated against on the basis of disability or any other protected characteristic.

For requests to review our affirmative action plan please contact HR at 513-367-7474.

Applicants to and employees of this company are protected under federal law from discrimination. Follow the link above to find out more.

If you are an individual with a disability and need accommodation to complete the application process, please contact Human Resources at (513) 367-7404.