Front and Back Svc Operator AVON

All Posting Locations: Avon, NY, US

Job Functions: Manufacturing

Date Published: December 29, 2025

Ref#: R-98975

ABOUT THE ROLE

Job Description

*** Hiring for 1st and 2nd shifts***

The Kraft Heinz Company is currently seeking a Front and Back Service Operator to work at our food processing facility in Avon, NY! Successful candidates must be willing to supply improvements suggestions and ideas to help continue the success of our facility. Ideal individuals must be safety and quality orientated along with demonstrate adaptability and willingness to work in a team orientated, fast paced work environment. This position requires individuals to perform general production duties in a food manufacturing environment following strict quality and safety standards.

Benefits & Compensation Overview:

We offer a variety of benefits depending on how you chose what is best for you, but what is offered are:

• Medical, Dental, Vision, Health Reimbursement Account/Health Savings Account.
• Additional perks: Pet Insurance, (EAP) Employee Assistance Program, Company paid Life Insurance, Company paid Short-term disability.
• Hourly pay starting at $21.54/hr
• A $1.25 shift differential for second or $2.50 shift differential for third shift.
• Paid Vacation Time

Role & Responsibilities:

Back Service and Front Service operations are responsible for maintaining Lunchables incoming and outgoing materials. Duties include:

• Verifying all incoming materials using production schedule and BOM to ensure integrity and traceability
• Request, retrieve, and stage materials to the line within QA and GMP within specifications
• Maintaining a safe work record
• Accountable for traceability and accuracy of materials usage paperwork and verification signatures
• Proper labeling and accurate inventory of return materials to DSW
• Rotation of Back service and Front service position on the determined frequency of the shift
• Daily/Weekly
• Must successfully complete the current written and hands-on training requirements for BR5a classified positions
• Communicate any quality issues and concerns
• Clearing denester jams and basic operation using proper safety precautions
• Hand pack and load cases to palletizer when needed (Back service)
• Support run-through breaks when needed
• Qualify for basic operation of equipment, including using proper safety precautions
  • Jam clearing
  • Stop and restart
  • Loading materials
  • Basic operation and troubleshooting
• Help maintain housekeeping of areas (pallets, etc.)
• Complete and verify proper start-up and shutdown procedure
• Responsible for the sanitation of all related machinery, workstations, equipment, floors, drains, including disassembly and transporting parts off line for cleaning and reassembly after cleaning.
• Will perform a post-cleaning inspection of areas cleaned.
• Must be certified /licensed in the operation of Big Joe/Walkie, Scissors Lift, Fall Protection, ladder use, and perform required daily safety inspections and battery changes as needed.
• Responsible for the disposal of all trash and recyclable materials in the production area.
• Responsible for the removal of all products and components from the work area and place in appropriate storage areas prior to the beginning of sanitation activities.
• Responsible for the knowledge, use, and safe handling of all chemicals and associated equipment used in cleaning, rinsing, and sanitation of the line and surrounding areas.
• Periodic cleaning of the Lunchables room and all related material and storage areas.
• Maintain housekeeping of the area, including cleaning/ sanitizing equipment as needed and at the end of the shift
• Participate in the QRMP yearly audit and assist in the development of procedures and corrective actions

Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk and hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move 50 – 100 pounds.

Sanitation: Will ensure that the equipment and machinery they work with is cleaned and sanitized according to the Kraft Heinz Sanitation Program rules explained at the beginning of the employment and during refresher sessions

Quality Assurance: Ensures all products manufactured align with the Quality Assurance Program and policies reviewed during the on the job training applicable to this specific operation function.

Safety: Will follow the Kraft Heinz Safety Process and will keep themself and others away from harm while performing their duties. Will adhere to LOTO policy and procedures.

Minimum Qualifications:

• Able to work on weekends, Holidays and commit to mandated overtime
• A Minimum of a High school diploma or equivalent experience or general education diploma (GED)
• Must have strong communication skills
• Prior manufacturing experience is helpful

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility, and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet! We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and commitment to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins – and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and cultivating strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected]

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social – Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Avon Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected] .

MANUFACTURING AT KRAFT HEINZ

THE
MAKERS

Our Manufacturing team is a fully-integrated end-to-end supply chain. We’re the backbone of Kraft Heinz. The people behind the products, delivering the highest quality and value.

Whether you’re a seasoned manufacturing veteran or new to the world of plants, there’s tons of opportunity for career growth and development.