Scheduler I - Mt Auburn Cardiothoracic Surgeons - Full Time - Days (Cincinnati)
- Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone. Excellent customer service skills.
- Excellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification.
- Knowledge of health insurance coverage, requirements.
- Ability to make change if co-pays are collected, to post, and to balance the log sheet (basic math).
- Analytical skills required to make decisions based on the facility and clinical situation at hand.
- Knowledge of and compliance with HIPAA privacy requirements.
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