Service Senior Master Technician

Job Summary: Donley Ford of Ashland is seeking a highly skilled and experienced Service Senior Master Technician to join our team in Ashland, Ohio. This individual will be responsible for performing a variety of mechanical services on vehicles, diagnosing and repairing complex mechanical issues, and providing exceptional customer service to our clients. The ideal candidate will have a strong background in the automotive industry and a passion for delivering top-quality workmanship. Compensation & Benefits:

• Estimated rate of $40 PLUS per hour, based on experience.
• Health / Dental / Vision / Life Insurances
• 401(k) with employer match
• Paid Holidays
• Paid Time Off
• Paid Training
• Employee Discounts
• Relocation Assistance will be provided to the right candidate

Responsibilities:

• Perform a wide range of mechanical services on various vehicles in a timely and efficient manner.
• Diagnose and repair complex mechanical issues using diagnostic tools and equipment.
• Provide accurate and detailed reports of repairs and services performed.
• Ensure all work is completed to the highest standards and follows manufacturer specifications.
• Continually maintain and update technical knowledge and skills through training and certifications.
• Communicate effectively with customers to explain repairs and services and address any concerns or questions.
• Collaborate with the service team to maintain a clean and organized work area.
• Adhere to all safety protocols and regulations.

Requirements:

• High school diploma or equivalent.
• Minimum of 5 years of experience as an Automotive Technician, with a Master Technician certification preferred.
• Thorough knowledge of automotive systems, mechanics, and components.
• Strong diagnostic and problem-solving skills.
• Proficient with diagnostic tools and equipment.
• Excellent communication and customer service skills.
• Ability to work efficiently and independently in a fast-paced environment.
• Valid driver's license and clean driving record.
• Ability to lift up to 50 pounds and stand for extended periods of time.

For choosing an exceptional Ford model, customers deserve to enjoy an equally outstanding sales process. Family-owned and operated, we always put our fellow local drivers at top priority. Founded in 1977, Donley Auto Group was formed with a vision to provide a more personal and tailored car-buying experience, unlike what larger dealerships in the area could offer. That legacy continues to this day, and as a result, all four of the Donley dealerships collectively have the largest inventory of vehicles in the heart of Ohio. We have the size of a major dealership with the right kind of small-business approach for your individual needs. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.