PN 20058206 - Program Administrator 3 - Digital Content Manager

Ohio Department of Commerce
Columbus, OH

The Division of Administration, Communications Section is seeking candidates to fill a Program Administrator 3 (PA 3) role. This PA 3 will act as the agency's Digital Content Manager (PA 3) overseeing strategy & managing the website for the Ohio Department of Commerce. This includes interacting with divisional leadership to understand content priorities, marrying those content priorities with analytics from website users & public feedback, providing program direction & editorial content for existing & new team members, & providing a seamless user experience for Commerce stakeholders. Prioritizing messaging for Communications team & Social Media Coordinator, partnering with Communications to oversee digital marketing campaigns, & hiring contractors.

5 yrs. trg. or 5 yrs. exp. in business administration, management or public administration.

  • Or completion of undergraduate core program in business administration, management or public administration; 36 mos. trg. or 36 mos. exp. in supervisory, administrative &/or managerial position.
  • Or completion of undergraduate core program for academic field of study commensurate with program area to be assigned (digital content) per approved Position Description on File; 36 mos. trg. or 36 mos. exp. in supervisory, administrative, managerial &/or staff position involving planning, research &/or policy/procedure development.
  • Or 1 yr. exp. as Program Administrator 2, 63123.
  • Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills:

Program Management

Organization

Commerce

Agency Contact Name and Information

Katy Zappia, [email protected] or (614) 995-7009

Unposting Date

Feb 17, 2026, 10:59:00 PM

Work Location

Riffe Tower

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

Pay Range 14, step 1: $39.22/hour

Schedule

Full-time

Work Hours

8:00 AM - 5:00 PM

Classified Indicator

Unclassified

Union

Exempt from Union

Primary Job Skill

Program Management

Technical Skills

Consumer Analytics, Digital Marketing, Communications

Professional Skills

Analyzation, Building Trust, Creativity, Customer Focus, Decision Making

Agency Overview

The Mission of the Ohio Department of Commerce

Is Promoting Prosperity By Protecting What Matters Most.

The Division of Administration provides overall leadership and administrative support for all Divisions. The Division includes the Office of Director, Communications, Fiscal, Human Resources, IT, Legal and Legislative Affairs.

As the state’s chief regulator, the Department of Commerce impacts Ohioans every day. We are motivated by our mission to promote prosperity for businesses and licensees by protecting what matters most to the residents of our state. We ensure compliance through proactive outreach, education, and customer-focused service.

Commerce is comprised of eight operating divisions and one standalone program that span a variety of industries including real estate, liquor, banking, securities, firefighting, construction and skilled trades, and cannabis. Through exceptional compliance practices and oversight, Commerce has a direct role in protecting Ohioans.

Our Guiding Principles

Making An IMPACT For The Customer

  • Inclusive
  • Motivated
  • Proactive
  • Accountable
  • Customer-Focused
  • Teamwork
Posted 2026-02-10

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