Server
Job Description
Job Description
Benefits:
- Competitive salary
- Employee discounts
- Health insurance
The Lani Rooftop Lounge, an inspired name with meanings tied to sky or heaven, is an elevated indoor and outdoor experience on the roof of COhatch Powell. Lani Rooftop Lounge, tailored hospitality, ushers guests into an escape that is vibrant with natural beauty and laughter among friends as they enjoy harmonious flavors and fresh cocktails from a comfortable, breezy rooftop. Location: Lani Rooftop Lounge / Powell, OH Reports To: General Manager / Head of Restaurant Operations Position Summary
The Servers are more than order takers, they are curators of atmosphere and ambassadors of the brand. With every interaction, Servers embody elegance, hospitality, and a sense of celebration. Our Servers will guide guests through our seasonal cocktails and menu knowledge while orchestrating seamless service. This role blends precision, poise, and personality to ensure every guest feels seen, welcomed, and seamlessly guided into the Lani Rooftop Lounge experience. Key Responsibilities
- Welcome guests warmly and guide them through the menu with confidence and storytelling flair
- Anticipate guests needs, personalize service, and ensure every guest feels valued
- Master our season cocktails list, wine list and food offerings
- Upsell thoughtfully, promote seasonal cocktails, special menus, COhatch membership perks, and upcoming events with tasteful suggestions
- Execute full-service table duties: timely food delivery, beverage refills, and thoughtful table maintenance
- Take accurate orders, deliver food and drinks with precision, and maintain table flow
- Manage checks, tabs, and payments with accuracy and efficiency
- Support pacing by coordinating with bar, kitchen, and host teams
- Maintain clean, organized stations and follow all service standards
- Reset tables quickly and assist with bussing during peak times
- Communicate allergies, dietary needs, and special requests clearly
- Share upcoming events, rooftop rituals, and membership perks with enthusiasm
- Minimum 1 year of experience in table service at an upscale restaurant, rooftop lounge, or high-volume bar
- Ability to effectively listen to and respond to customer needs
- Must have a courteous, friendly and professional demeanor
- Ability to multitask efficiently
- Ability to thrive in a fast-paced, guest-focused environment
- Excellent interpersonal and communication skills
- Familiarity with POS systems and handheld ordering devices
- Flexibility for evenings, weekends, and seasonal programming
- Ability to stand on your feet for extended periods of time
- Ability to lift 50 pounds
- A team player with a strong work ethic and positive attitude excellent communication and time management skills
- Polished presence, calm under pressure, strong spatial awareness, and a welcoming demeanor that aligns with Lanis elevated brand
- Attention to detail and pride in maintaining a clean, organized space
- Full Time
- Competitive Wage
- Medical, Dental, & Vision Insurance for Full-Time Equivalent (FTE) employees after 6 months
- Free meal when working 6 hours or longer
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