Regional Operations Manager

THE PERSON

Are you a highly skilled multi-unit operator that is self-motivated and results driven? Do you have a successful track record of driving business successfully in the event/hospitality sector? Are you adept at acquiring talent and building teams that are results oriented? Do you excel at understanding and disseminating financial information to your teams effectively? If you are looking for an opportunity to make your mark at a dynamic, fast paced, growing company, then we want to talk to you!

Our ideal Regional Operations Manager is:

• Adaptable - You are flexible, resourceful and can wear many hats. You are always looking for ways to improve and can look at a business with a critical eye. You are timely, proactive, and always follow through.
• A Strong Leader - You are a team player who will not pass the buck. You can motivate, delegate effectively and are great at developing people. Unafraid of having crucial conversations, you are empathetic but firm, and are strong with conflict resolution.
• Analytical - You can effectively process financial information and can express the needs of the business to your teams. You have an entrepreneurial mentality and are exceptionally organized in all tasks that you undertake.
• A Communicator - You are a successful communicator and liaison between the field and home office. You understand the hospitality/liquor industry and embrace our non-traditional business hours.

Our Regional Operations Manager has the pulse on their markets and can anticipate challenges before they manifest into larger issues. The ideal candidate has high energy, a strong sense of urgency, but is humble with a sense of humor. We are looking for someone who shares our core values and operates with integrity.

RESPONSIBILITIES

Our Regional Operations Manager will report to our home office in Columbus, Ohio but could also live in Charlotte, Nashville, or Indianapolis. The Regional Operations Manager will also be responsible for new locations in the Atlanta and Raleigh markets as they open. This position reports to the Director of Operations.

The job responsibilities include:

Management

• Lead, manage and hold accountable four GM's and five locations (with a possible 2-3 additional locations)
• Facilitate weekly team meetings, and individual one-on-ones with direct reports
• Responsible for succession planning (develop GM's and team members)
• In charge of labor scheduling and payroll for each location
• Responsible for HR team member life cycle; advise management and staff
• Work with team to maximize profitability in our space
• Responsible for maintaining compliance with federal, state, and local laws in each location
• Works with Rise Operators to ensure adequate team member staffing

Operations

• Accountability for achieving quarterly, 1 and 3-year goals according to the departmental/organizational vision
• Learn and hold teams accountable to abide by local liquor and employment laws
• Responsible for following budgets and forecasts
• Responsible for all financial reporting (day to day monitoring, projections, opportunities, labor, sales trends, training investments)
• Responsible for revenue growth of each location; monitor revenues, ensure consistency on how all locations perform

QUALIFICATIONS

Required

• 5+ years high volume food/beverage/alcohol
• 3+ years multi-unit background
• Experience in running large facilities with 50+ team members
• Experience with growing large facility revenues and profit growth
• Flexible weekday schedule with weekends and late nights required
• Willingness and ability to travel up to 75% (overnight stays)
• Ability to work in a typical bar environment; ability to fulfill operational role when needed
• Four-year degree or equivalent work experience

Preferred

• Oversight of P & L's of each individual location ($5-10m minimum per location)
• HR/Employee Relations for each site
• Experience with Toast and/or Crunchtime
• Food safety certifications where required
• Apple/Mac familiarity

Desired

• Entertainment (bowling, arcades, games, arena venues, experiential environments) background
• Experience in working in a bar environment
• Experience with opening new venues/location

WHY Rise Brands?

Rise Brands is full of diverse, cool people! At Rise Brands you have an opportunity to be your true, authentic self with the chance to build and advance exciting new brands for years to come.

As such, Rise Brands is an Equal Opportunity Employer. Rise brands provides equal employment opportunity and prohibits discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all parts of the employee lifecycle, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

At its inception, Rise was built around creativity. It flows through everything we do – from the grandest visions to the smallest details that sometimes go unseen. At Rise, we bring people together to inspire fun in spaces built to thoroughly entertain our guests. Most importantly, our team develops brands we enjoy and take great pride in everyday.