IT Helpdesk Co-op - Fall 2026

About Us:

We are a mechanical, electrical, and plumbing (MEP); building automation; and industrial piping contractor. Our team offers a variety of MEP and process piping services, including design-build engineering for new construction and renovation, installation and specialty construction, maintenance, and air balancing, start-up, and energy efficiency services.

Job Summary:

DeBra-Kuempel is seeking to fill an Information Technology (IT) Specialist Co-Op position in our Cincinnati, Ohio location. The IT Support Specialist Co-Op position offers a valuable opportunity for students to gain practical experience in the IT field. The IT Support Specialist provides day-to-day support as needed to local and remote satellite offices. The successful candidate for this role is an individual who demonstrates a high level of service, commitment, and execution. The following are preferred characteristics, knowledge, skills, and abilities:

The IT Support Specialist Co-Op will work side by side with other IT Support Specialists and exercise advanced discretion and judgement with both macro and micro level responsibilities. This is a hands-on role that includes; oversite, investigation and resolution of end user support needs, customer service, infrastructure management including security and network administration.

Essential Duties & Responsibilities:

Key areas of duties and responsibilities include but are not limited to these day-to-day IT operations:

• Implement and manage network security as established by EMCOR policy.
• Computer, software, printer, & mobile device inventory, setup, and maintenance
• Antivirus and patch management and monitoring for computer operating systems.
• Provide basic Active Directory Users & Computers Support
• Provide end user help desk support.
• Work onsite to perform IT projects and upgrades.
• Perform other duties as assigned by Manager of IT
• Ensure compliance with EMCOR IT SOPs
• Working knowledge of large desktop/laptop deployments including design, engineering and support of the desktop, desktop applications, desktop images, endpoint security and the associated systems of application delivery and group policies.

Qualifications:

• Possess exceptional customer service skills, patience, well organized, and a good communicator.
• Expertise in computer software, hardware maintenance, and technical support.
• Experience with repairing, diagnosing, and upgrading PC hardware and basic network troubleshooting.
• Self-motivated with a high attention to detail.
• Demonstrate strong interpersonal skills and the ability to read and interpret communication styles of diverse team members who come from a broad spectrum of disciplines.
• Microsoft Windows 10 & 11 Operating Systems Support
• Microsoft Office 365
• Microsoft Active Directory
• DNS/DHCP
• TCP/IP
• iPhone, iPad, and Android Support

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Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee is regularly required to walk, reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee should expect to sit for long periods in front of a computer and travel to field locations as needed.

Equal Opportunity Employer: As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy:

Please review our Affirmative Action Policy .

Notice to Prospective Employees: Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here . Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.