Customer Sucess Business Development

ICS
Columbus, OH
  • Identify, qualify, develop, and close sales with new customers in the assigned territory that are located on or near ICS/SC/Three Lanterns existing or planned fiber network builds.
  • Consistent strategic cold calling, prospect engagement, and business development with meaningful volume of in-person appointments per week/month which leads to successfully achieving the assigned revenue targets.
  • Successfully conduct customer telecommunications and data infrastructure needs assessments; identify suitable solutions based on those needs; develop, present and follow up on written proposals.
  • Timely and accurate forecasting and reporting of sales activity and opportunities.
  • Act as a liaison between the customer and the Company personnel and contractors during the design, construction, installation, and service activation process.
  • Process contracts and sales orders for new or upgraded services.
  • Ad hoc projects and financial analysis to support key business decisions and projects.
  • Perform other duties as assigned.
  • Works flexible hours and travels as needed.

Requirements

  • 2-5 years minimum of successful sales experience, business development, and territory management in a telecom, data communications, or ISP environments including cold calling and prospecting, Also other Technology in the Fire and Security Alarm Fields.
  • Working knowledge of data and telecommunication industry and terminology.
  • Proven track record of success in exceeding assigned sales quotas.
  • Experienced in creating and presenting compelling written sales proposals to decision makers.
  • Willingness to represent the Company at networking events, tradeshows and activities.
  • Proficiency with Microsoft Word, Excel, PowerPoint and Outlook.
  • Experience with Zoho CRM software platforms a plus.
  • A self-starter driven to achieve revenue targets primarily through cold calling, green field market development, effective networking and marketing in the target markets assigned.
  • Excellent written, verbal and interpersonal communication skills.
  • Strong customer orientation.
  • Good problem-solving skills, positive and results oriented attitude.
  • Familiarity with new and emerging telecommunications technology, including but not limited to fiber optics, new fiber builds requiring laterals into buildings, FTTX, Ethernet WANS, IP, VoIP- PBX, with a willingness to learn new skills and technologies quickly.
  • Highly proactive and responsible.
  • Team player, collaborative, highest integrity, and strong business ethics.

Benefits

  • Medical Plan/HSA
  • Opportunities for Advancement and Growth
  • Promotion Plan
  • Additional Income Opportunities with On-the-Job Product Sales
  • Opportunity for Growth
  • Job Stability
  • Automotive Allowance including Moo Moo and Oil Changes
  • 43 year old Family Owned Company
  • Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations
  • Learning Culture: Company support in obtaining technical certifications
  • Dynamic Growth: Paid training and clearly defined paths to advance within the company
Posted 2026-01-12

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