Lead Dental Assistant

Our Mission:

To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all.

Our Vision:

Care Alliance will be the health center of choice , delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence , ensuring every patient receives the care they deserve with dignity, respect, and unwavering support.

Our Values:
Accessibility:

• We are committed to eliminating barriers to care, ensuring that every individual—regardless of background or circumstance—has access to high-quality healthcare.

Collaboration:

• Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals.

Accountability:

• We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence.

Compassion:

• We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding.

Innovation:

• We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community.

Excellence:

• We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences.

Community Impact:

• We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships.

Job Summary:

We are seeking a highly organized and motivated Lead Dental Assistant (DA) to join our organization. This role combines clinical chair-side assisting with administrative responsibilities to support efficient day-to-day operations. The Lead DA will work closely with the dentist(s), dental team, and office manager to ensure high-quality patient care, smooth workflow, and well-maintained equipment and supplies.

Task, Responsibilities & Competencies: Includes but are not limited to :

Clinical Duties: (up to 4 days/week, as needed)

• Provide chairside assistance to the dentist during dental procedures.
• Prepare and set up operatories and sterilize instruments according to OSHA and infection control standards.
• Take and process dental radiographs.
• Ensure patient comfort and provide post-operative instructions.
• Follow proper infection control protocols and maintain a safe, compliant workplace environment
• Support dental team members as needed to maintain patient flow.
• Support the clinical operations of the mobile dental units as needed.

Administrative Duties:

• Manage weekly equipment logs and monitor equipment performance.
• Coordinate preventive maintenance and minor upkeep of dental equipment.
• Assist with scheduling equipment service and repairs as needed.
• Support reporting and documentation requirements for regulatory compliance with OSHA, TJC, CDC etc.
• Processes and submits insurance prior authorizations promptly and accurately
• Coordinates and tracks patient referrals to specialists; follow up to ensure completion.
• Assists with scheduling and rescheduling patients.
• Oversees dental supply and inventory management, and vendor communications.
• Utilize dental software and computer systems for recordkeeping, tracking, and ordering
• Participates in staff meetings, training sessions and quality improvement
• Supports the office manager in community outreach coordination and other duties.

Required:

• Certified/Registered Dental Assistant preferred but not required; equivalent experience will be considered. Candidate must be open to taking the exam within 6 months of hire (state requirements apply).
• Minimum of 3 years of dental background and demonstrated leadership skills are highly desired, will train the right candidate.
• Strong knowledge of infection control, OSHA, and HIPAA standards.
• Excellent organizational and multitasking skills.
• Strong communication and leadership skills to support and guide the dental team.
• Proficiency in dental software and computer knowledge a plus.
• Commitment to the mission of Care Alliance

Work Schedule:

• Up to 4 clinical days assisting chair-side as needed.
• Dedicated administrative time as agreed upon, based on clinic needs and schedule.