Customer Service Representative (remote)
Job Description
Responsibilities:
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Recommended Jobs
AgencyHub.com - Work From Home
Job Description Job Description Are you overwhelmingly positive? Do you consider yourself a creative problem solver? Are you proactive and know how to grab opportunities? If yes... then THIS …
Production Team Associate (Molder)
CA Lawton in Minster Ohio -Foundry Production Team Associate Opportunities Are you a reliable employee looking for an exciting career in a growing organization? We are a foundry looking for produc…
Industrial Electrician
We are looking for; 2nd shift - 3 pm to 11 pm or 3rd shift - 11 pm to 7 am Amsted Rail-Griffin Wheel, the leading manufacturer of railroad wheels in North America, is currently seeking a qualifi…
Sales Associate - Club Pilates
Job Description Job Description CLUB PILATES PINECREST COMPANY OVERVIEW: Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pila…
MSK PM&R Physician- Columbus, OH
Join an award winning, physician-led health system that prides itself on an inclusive, collegial and innovative culture. As a Physiatrist at OhioHealth , you will receive the support needed to bal…
Machine Operator
Now Hiring a Machine Operator for a Great Company in Twinsburg, OH! Job Duties & Responsibilities: Rubber Molding Splicing Machine Operating Other Duties as Assigned Qualificatio…
Certified Massage Therapist
Job Description Job Description Job Description: A holistic approach to wellness. Hand and Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hai…
Full time Staff: Graphic Artist
GENERAL DESCRIPTION: Design and produce a variety of artwork for instructional and display purposes; design and produce camera-ready artwork for reproduction purposes; use various graphic media and …
Contracts Administrator Associate
Contracts Administrative Assistant No bachelor’s degree required (preferred) – HS Diploma/GED and appropriate work experience required (if they have a bachelor’s degree, great, but not a requireme…
Interventional Cardiologist Needed in Northwest Ohio , 1 Hr from Toledo
Leading Midwest employer is actively recruiting a BE/BC Interventional Cardiologist to join their full-service advanced cardiovascular team in Bryan Ohio, an hr from Toledo. Position Highlights: …