Clinical Sample Specialist - Biospecimen Operations

Overview

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.

We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.

Job Summary

The Clinical Sample Specialist is responsible for sample management activities for samples arriving at LabConnect Cleveland facility. The Clinical Sample Specialist will perform tasks in support of receiving specimens for storage, onsite processing, or shipments to partner laboratories or other facilities. The role will also communicate with other departments such as Client Services (CS), Sample Tracking Solutions (STS), and Clinical Trial Materials (CTM) to ensure the timely and accurate handling of samples.

Essential Duties and Responsibilities

Ensure tasks and data are completed with accuracy and attention to detail.

Sample shipment receipt, inbound tracking documentation and breakdown of kits received

Specimen transport to different areas within the facility

Order requisition registration and accessioning

Specimen labeling

Assist with quality control (QC) of specimens for courier pick-ups, scheduled shipments, ad hoc shipments, specimen destructions and same day shipping packages

Identification of sample discrepancies and ability to follow appropriate escalation paths

Assist with QC checks on specimens from storage for shipments and destruction
Handling, recycling and disposal of dry ice

Storage freezer and refrigerator maintenance

Disposal of shipping materials

Restock supplies

Scan requisitions

Reply to emails in a timely manner

Completion of daily checklists

Attend classes/meetings, to include dangerous goods training

Completion of 6 hours of continuing education per year

Knowledge of Good Documentation Practice (GDP) and universal safety precautions

Other duties as required by management

Education and Experience

High school diploma or general education degree (GED) required. BA/BS, in laboratory science, health science, or business; or an associate’s degree with at least 2 years of clinical research, clinical lab, or other relevant experience preferred.

Skills and Ability

Knowledge of Microsoft applications, including Word and Excel.

Ability to work in various computer systems such as Laboratory Information Management Systems.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Exceptional communication, organizational, and interpersonal skills.

Ability to speak effectively before groups.

Capable of executing instructions provided in oral, written, or diagram form.

Able to troubleshoot issues related to specimen management.

Supervisory Responsibilities: None

Physical Demands:
While performing the duties of this job, the occupant is regularly required to:

Sit 50% of the time.

Stand 50% of the time.

Walk and/or reach with hands and arms 50% of the time.

Read text of various sizes.

Communicate with others and hear.

Lift, pull and/or push up to 50 pounds.

Work in an environment with moderate noise levels.

Travel Requirements: None

Join our team and discover how your work can impact patients' lives around the world!

Some of the Perks our LabConnectors Love:

• Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
• Health Benefits beginning on date of hire
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
• Short and Long-Term Disability, Life Insurance, and AD&D
• We celebrate our differences, which enriches our culture!

In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.
We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. To learn more about equal employment opportunity, please view the posters here:
LabConnect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with General Data Protection Regulation (GDPR). To learn more, please review our Privacy Notice on our website, by navigating to
If you need assistance to complete your job application, search for a job opening, or submit an online application at LabConnect, please email [email protected] or call +1 (423) 722-3155.