Customer Service Representative
About Us:
Dublin Cleaners has proudly served central Ohio for over 85 years, offering professional garment care and exceptional customer service. We’re a family-owned company that values teamwork, reliability, and friendliness — and we’re looking for someone who takes pride in helping others and enjoys working with people.
Job Summary:
As a Customer Service Representative , you’ll be the friendly face of Dublin Cleaners — greeting customers, processing orders, answering questions, and ensuring every garment and every guest receives outstanding service.
Key Responsibilities:
Greet customers warmly and make them feel welcome.
Receive, tag, and check in garments for cleaning or alterations.
Handle order pick-ups, payments, and special requests accurately.
Communicate clearly with production staff to ensure quality and timeliness.
Keep the front counter and work area clean, organized, and professional.
Maintain a positive attitude and represent the Dublin Cleaners brand with pride.
Requirements:
Strong customer service or retail experience preferred.
Dependable, friendly, and detail-oriented.
Able to stand for long periods and lift up to 25 lbs.
Comfortable using a point-of-sale (POS) system.
Must have reliable transportation and punctual attendance.
Schedule & Pay:
Full-time and part-time shifts available.
Flexible hours (including some evenings or weekends).
Competitive hourly pay, based on experience.
Employee cleaning discounts and opportunities for advancement.
Why You’ll Love Working Here:
Supportive, family-owned environment with loyal customers.
A team that values reliability, friendliness, and quality work.
Stable hours and a welcoming workplace culture.
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