Medical Assistant

Medical Assistant

Join TriHealth as a dedicated and compassionate Medical Assistant! Enhance patient care by assisting our physicians in clinical procedures, managing vital signs, and maintaining accurate records. Be a part of a supportive team that values professional growth and offers a collaborative work environment. Apply now to make a meaningful impact on patient lives!

Opportunities available at:

• West Chester
• Clifton Area
• Western Ridge
• Montgomery

Work Hours:

• Full Time, 80 hours bi-weekly
• Day shifts
• Some offices require working on Saturday mornings (rotation schedule)

Job Overview

This position assists the physician in the examination and treatment of patients, performing miscellaneous delegated duties under the direction of the physician. Responsibilities include interviewing patients, measuring vital signs (such as pulse rate, temperature, blood pressure, weight, and height), recording information on patients' charts, and preparing treatment rooms for patient examinations. The position will be cross-trained to perform duties to enhance efficiency and continuity of patient care delivery. You will work cooperatively within the team, demonstrating flexibility, motivation, and commitment to quality patient care. Tasks include patient-related duties, medical record maintenance/documentation, and safety/environmental duties.

Job Requirements

• Graduate of an approved technical, professional, or vocational program
• Registered Medical Assistant (RMA) through AMT, NCCT, or NHA, or Certified Medical Assistant (CMA) by AAMA, and Cardiopulmonary Resuscitation (CPR) certification is required
• Proficiency in EKG, injections, and venipuncture. Ability to perform common lab tests according to established CLIA guidelines and TriHealth policy
• Up to 1 year of experience in a medical/physician office setting preferred

Job Responsibilities

• Exhibit a professional image and behavior toward patients, visitors, physicians, and employees, creating a positive impression consistent with professional etiquette.
• Demonstrate flexibility and/or initiative in seeking or accepting additional assignments.
• Exhibit dependability in areas such as attendance, punctuality, and timely performance of duties.
• Demonstrate proficiency in assisting with medical procedures on adults and children.
• Maintain the safety and cleanliness of the treatment area.
• Demonstrate knowledge of the principles of clean and sterile procedures in the use of medical equipment.

Working Conditions

• Climbing: Rarely
• Hearing (Conversation): Frequently
• Hearing (Other Sounds): Frequently
• Kneeling: Rarely
• Lifting <10 lbs.: Occasionally
• Lifting <50 lbs.: Occasionally
• Pulling: Occasionally
• Pushing: Occasionally
• Reaching: Occasionally
• Sitting: Occasionally
• Standing: Frequently
• Stooping: Occasionally
• Talking: Frequently
• Use of Hands: Frequently
• Color Vision: Frequently
• Visual Acuity (Far): Frequently
• Visual Acuity (Near): Consistently
• Walking: Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community.