HOME HEALTH - REFERRAL LIAISON

Why Beebe?:

Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

In addition to competitive compensation and wellness benefits (medical, dental, vision, and prescription) Beebe Healthcare also offers:

 

• Tuition Assistance up to $5,000
• Paid Time Off
• Long Term Sick accrual
• Employer Contribution Plan
• Free Short and Long-Term Disability for Full Time employees
• Zero copay for drugs on prescription plan for certain conditions
• College Bound 529 Savings Plan
• Life Insurance
• Beebe Pers via WorkAdvantage
• Employee Assistance Program
• Pet Insurance

Overview:

The Home Health Referral Liaison serves as the primary relationship builder between our home health agency and referral sources including hospitals, physicians, skilled nursing facilities, case managers, and community partners. This role is responsible for driving referral growth, ensuring seamless transitions of care, and serving as a trusted clinical and operational resource within the community.

The ideal candidate is relationship-focused, highly organized, clinically knowledgeable, and passionate about connecting patients to high-quality home-based care.

Responsibilities:

Referral Management

• Establish and maintain relationships with physicians, hospital discharge planners, case managers, skilled nursing facilities, and other referral sources to generate new patient referrals for home health services
• Respond to referral inquiries, ensuring that patient needs are appropriately met by the agency’s services
• Follow up on all referrals to ensure timely communication and transfer of information
• Ensure all referral documentation is accurate and complete

Education and Outreach

• Conduct routine in-person and virtual visits to referral partners.
• Educate community providers on available services, programs, and admission criteria.
• Participate in community events and outreach initiatives to promote home health services.
• Serve as a clinical and operational resource to referral sources.

Collaboration with Internal Teams

• Partner with intake, clinical, and operations teams to coordinate smooth patient transitions.
• Communicate referral details and patient needs to appropriate team members.
• Support operational efficiency by ensuring accurate and timely information flow.

Relationship Management

• Build and maintain strong professional relationships with physicians, discharge planners, case managers, and community partners.
• Serve as a trusted liaison between referral sources and the home health team.
• Identify opportunities to strengthen existing accounts and expand referral networks.

Performance Tracking and Reporting

• Track referral activity, trends, and conversion rates.
• Identify barriers to admission and recommend improvement strategies.
• Provide regular updates to leadership regarding growth opportunities and market insights.

Compliance

• Ensure all referral and admission processes comply with regulatory requirements.
• Maintain strict adherence to HIPAA and organizational policies.
• Uphold ethical standards in all interactions.

Qualifications:

• Bachelor’s degree preferred PLUS a minimum of 2 years care sales experience selling home health care, hospice care, DME, Outpatient therapy, Pharma, assisted living or other healthcare sales experience required.
• Excellent communication, presentation, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Valid driver’s license and reliable transportation required.

Competencies Skills:

• Clear Communication Skills Both Written and Verbal
• Able to Keep Confidential Information Regarding Patients, Team Members
• Able to Withstand Crisis Situations
• Has Skills to Provides Customer Service to Patients, Team Members and Visitors
• Knowledge And Experience with Electronic Health Records

Credentials:
Education:

• Bachelor’s degree preferred PLUS a minimum of 2 years care sales experience selling home health care, hospice care, DME, Outpatient therapy, Pharma, assisted living or other healthcare sales experience required.

Entry: USD $62,400.00/Yr. Max: USD $96,720.00/Yr.