Security Officer

JACK Cleveland Casino LLC
Cleveland, OH

Job Description

Job Description

Role Responsibilities :

The Security position will be charged with protecting company assets and providing a safe environment for our team members and guests. Essential daily duties will include:

  • Responsible for the safety and well-being of guests and fellow team members.
  • Gives directions and provides escort to customers in need.
  • Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings.
  • Makes chip fills, jackpot verifications.
  • Regularly provides escorts of money and persons in money-handling positions.
  • Provides first aid, including CPR when necessary.
  • Patrols all sections of property to identify safety hazards and breaks in security.
  • Interviews, investigates and documents all applicable incidents in accordance with company policy.
  • Makes lost and found detailed descriptions of people and incidents.
  • Enforces all company policies and procedures.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:

  • Medical, Prescription Drug, Dental, and Vision Coverage
  • Life and Disability Insurance
  • Free Parking
  • Generous Paid Time Off Plan
  • Discounted Team Member Meals
  • Education Assistance up to $3,600 a year
  • 401(k) Savings Plan and Match
  • Paid Breaks

Knowledge, Skills, & Abilities

  • There are a couple of things that we need from you to make sure you’re the right
  • Must be able to work independently.
  • Must be able to sit, stand or walk for long periods of time (4 hours).
  • Must be able to respond calmly and make rational decisions when handling employee conflicts.
  • Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
  • Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
  • Respond to visual and aural cues.
  • Must have the manual dexterity to operate a computer and other necessary office equipment.
  • Must be able to tolerate areas containing dust, loud noises and bright lights.
  • Must be able to work varied shifts, weekends and holidays as needed.
  • Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
  • Ability to speak distinctly and persuasively.
  • Must be able to read, write, speak, and understand English

Education & Experience Requirements

  • High school graduate or equivalent required.
  • Prior security and/or law enforcement experience preferred.
  • Must be 21 years of age.
  • Must possess a valid driver’s license from their state of residence.
  • Must be able to work any day of the week and any shift. Must present a well-groomed appearance.
  • Must be able to cope with emergency stressful situations rapidly and without hesitation.
  • Comply with apprehension, arrest, control and use-of-force procedures.
  • Be familiar with emergency response procedures.

License Requirements

  • Ability to obtain a Gaming Occupational License within the State of Ohio
  • JACK Entertainment covers all fees associated with obtaining your license (i.e. application cost, background fees, and fingerprinting costs
Posted 2025-07-30

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